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What's Really CRM!
Experts Corner
With the advent of huge spam levels, plus restrictions on email marketing from the EU, what is the effectiveness of permission email to customers and to prospects?
Andy Wood, MD, GI Insight
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Books
Implementing CRM: From Technology to Knowledge
This book focuses on the actuality of implementing CRM. It is about the organization's ability to provide a seamless and personalized experience to each customer rather than a transactional or...
by David Finnegan, Leslie P. Willcocks

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Customer Relationship Management (CRM) Today - Library Customer Relationship Management (CRM) Today - Library Customer Relationship Management (CRM) Today - Library

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