Best Buy
Today, Best Buys is North America's number one specialty consumer electronics
retail store. Wanting to expand upon its success in the consumer market, the
company created Best Buy for Business, focused on developing small- and medium-
sized business customers in business, government and education. Best Buy for
Business realized that the interaction experience expected and required by
business customers was fundamentally different from consumer-based models. The
company was looking for a solution that could handle multi vendor catalogs with
constant updates as well as a solution that could handle multivendor sourcing
and fulfillment.
Through Comergent's comprehensive eBusiness solution Best Buy
for Business was able to accelerate the expansion of this new sales channel in
less than a year, making it easier for business customers to do business with
Best Buy, increasing sales and customer satisfaction.
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