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Alchemex Delivers Excel Reporting for Three Smaller Call Centers

Alchemex Delivers Excel Reporting for Three Smaller Call Centers

This case study, focusing on three smaller call centers, explains how “Small and medium businesses can achieve affordable business intelligence with a proven product called Alchemex”. Together with Integration technology, Excel can be a very effective BI tool, and IT departments can finally include end users in the overall BI strategy, rather than the ineffective “help yourself’ approach that is common with Excel users.

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