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| CRM MANAGER | | | Ref. Number: | CRM11449 | | |
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| Personal Information |
| Personal Profile: | I work for Parador Properties in the Real Estate industry since February 2007.
I am looking for opportunities all around the world in my field.
Ahmet Sezer
MILAS MUGLA, TURKEY
Mobile Tel: +905332553577, +905385719999
Work Tel: +90252 5224141(ext.125)
sezercareer@yahoo.com
OBJECTIVE: To obtain positions within the Sales & Marketing Field utilizing proven experience, educational background, analytical skills and communication skills
PROFESSIONAL EXPERIENCE
Parador Properties A.S. Mugla-TURKEY
CRM (Customer Relations) Manager
February 2007- Present
Responsible for operation of the All Tours & Hotel reservations,
Managing Sales process with teams,
Assure sales transactions and Reports have been done accordingly,
Cooperating with Accounting department in order to ensure Cost controlling,
Following up on the sales
Entering & Administering Business Reports through Databases which are OSM (Overseas Sales Management) & MS Axapta (ERP) systems, as sales targeting and budget reporting
Provide all Reports to General Manager in Turkey and Relevant Departments in Head Office (England),
Chicago GynOnc Palatine, IL-USA
Medical Billing Assistant, November, 2002 August, 2005
Process hospital and doctor's billing and collections with Medical Biller
Communicated with insurance carriers and patients regarding pending claims
Supported and trained new employees on Windows and Unix based medical software and billings procedures
Prepared monthly net profit reports for management staff
Processed requests for medical records and performed follow up as needed
Made daily deposits in Accounting Receivable
Completed general office duties, including ordering supplies and searching out alternative vendors
Performed member service tasks such as accepting deposits and loan payments, processing withdrawals, cashing checks, and selling bonds and travelers’ checks
7 Eleven Inc. Chicago,IL-USA
Assistant Manager, Nov. 2002 September 2004
Assist store manager in all daily activities.
Reconcile cash receipts at end of the business day.
Operate cash register, money orders, etc.
Manage problems and complaints for customer sales and returns.
Hur Service Duty Free Shop Ataturk Int. Airport Istanbul,TR
Sales Representative, Nov. 2000- Sep. 2001
Researched and compiled directories ,Calendar of Events, product and price lists
Developed marketing and sales strategies for Music, Book and Electronicware.
Managed daily inventory.
Promoted product sales and managed international customer accounts
Prepared weekly business cash flow
HIGHLIGHTS OF QUALIFICATIONS
Excellent written and oral communication skills,
Possess strong organizational skills and attention to details,
Enterprising, determined and adaptable, willing to work flexible hours, as needed,
Customer focused and quality oriented,
Completed Turkish Military obligation and Authorized to work in any US company, legally
EDUCATION
Istanbul University Istanbul, Turkey
Bachelor of Arts: Business Administration
Date of Graduation: October, 2001
Additional Courses
Advance Excel Training (Mugla, Turkey),Some Business Courses in N. Eastern Illinois University IL USA, Export and Import Training Course Dokuz E. University Izmir Turkey 2002,Teller Program by TCF Bank Chicago-IL 2004
Languages
Native in Turkish, Advance in English and Intermediate level in German
Computer Skills
Windows, Access , Outlook, Microsoft Office Word, Excel, PowerPoint, Medical Manager, Internet, MS Dynamics(Axapta)
Reference
Available upon request.
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| Education: | Bachelor Degree |
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| Date of Availability: | 1 months notice |
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| Current Position |
| Current Job Title: | CRM MANAGER |
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| Current Location: | BODRUM, TURKEY |
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| Current Salary: | 20-40,000 $ |
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| Preferred Position |
| Preferred Job: | CRM ,SALES, FINANCE |
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| Preferred Salary: | 20-40,000 $ |
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| Education | Istanbul University Istanbul, Turkey
Bachelor of Arts: Business Administration
Date of Graduation: October, 2001
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| Working Experience | Parador Properties A.S. Mugla-TURKEY
CRM (Customer Relations) Manager
February 2007- Present
Responsible for operation of the All Tours & Hotel reservations,
Managing Sales process with teams,
Assure sales transactions and Reports have been done accordingly,
Cooperating with Accounting department in order to ensure Cost controlling,
Following up on the sales
Entering & Administering Business Reports through Databases which are OSM (Overseas Sales Management) & MS Axapta (ERP) systems, as sales targeting and budget reporting
Provide all Reports to General Manager in Turkey and Relevant Departments in Head Office (England),
Chicago GynOnc Palatine, IL-USA
Medical Billing Assistant, November, 2002 August, 2005
Process hospital and doctor's billing and collections with Medical Biller
Communicated with insurance carriers and patients regarding pending claims
Supported and trained new employees on Windows and Unix based medical software and billings procedures
Prepared monthly net profit reports for management staff
Processed requests for medical records and performed follow up as needed
Made daily deposits in Accounting Receivable
Completed general office duties, including ordering supplies and searching out alternative vendors
Performed member service tasks such as accepting deposits and loan payments, processing withdrawals, cashing checks, and selling bonds and travelers’ checks
7 Eleven Inc. Chicago,IL-USA
Assistant Manager, Nov. 2002 September 2004
Assist store manager in all daily activities.
Reconcile cash receipts at end of the business day.
Operate cash register, money orders, etc.
Manage problems and complaints for customer sales and returns.
Hur Service Duty Free Shop Ataturk Int. Airport Istanbul,TR
Sales Representative, Nov. 2000- Sep. 2001
Researched and compiled directories ,Calendar of Events, product and price lists
Developed marketing and sales strategies for Music, Book and Electronicware.
Managed daily inventory.
Promoted product sales and managed international customer accounts
Prepared weekly business cash flow
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| Other Skills | Computer Skills
Windows, Access , Outlook, Microsoft Office Word, Excel, PowerPoint, Medical Manager, Internet, MS Dynamics(Axapta)
HIGHLIGHTS OF QUALIFICATIONS
Excellent written and oral communication skills,
Possess strong organizational skills and attention to details,
Enterprising, determined and adaptable, willing to work flexible hours, as needed,
Customer focused and quality oriented,
Completed Turkish Military obligation and Authorized to work in any US company, legally
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