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| Siebel Consultant | | | Ref. Number: | CRM11415 | | |
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| Personal Information |
| Personal Profile: |
WORK HISTORY
Over 6+ years of experience in IT and Marketing Industry. 4+ Years of Experience in IT Industry. It includes 3.5 Years of experience in Siebel-CRM- in Configuration, EIM Process, Trouble shooting the Server Components, Application Administration, Siebel Workflow process and Siebel EAI process. Around 2 years experience in marketing field with good track record in sales experience in Various Industries.
EDS- Electronic Data Systems Ltd., Pune. (Sept 2006- till date)
Hewlett-Packard GlobalSoft Ltd., Bangalore. (April 2005- Sept 2006)
Siemens Information Systems Ltd, Mumbai, India. (June 2004 March 2005)
EDUCATIONAL QUALIFICATION
Masters Degree in Management Studies (M.M.S.-Marketing- 2001) from Mumbai University.
TECHNICAL EXPERTISE
Domains: Siebel Consumer Goods Application, Siebel PRM Application, Siebel Call Center etc.
Technology: Siebel tools/ configuration, Siebel Workflows, Siebel EIM, Batch Interfaces, Siebel Server Administration, Siebel EAI, RCR etc.
Environment: Siebel 7.8v, Siebel Client 7.5.3.12, Siebel Tools 7.5.3.12, Oracle 9.2.0.4, Windows 2000/XP Professional, XML, IBM DB2
Programming Languages/Front-end Tools: VB 6.0, C, C++, PL-SQL, HTML etc.
Middleware: WebMethods 6.01
Training at Siemens: i2 Technologies (Demand Planner)
PROFESSIONAL SUMMARY
Quick learner with ability to grasp new technologies, software.
Good communication, interpersonal, intuitive and team skills
Dynamic IT professional with problem solving skills. Willing to relocate overseas and travel.
SEI CMM5 and ISO9001- 2000 Standard Exposed to working with this framework
PROJECT DETAILS
# 1. EDS INDIA PVT. LTD (SEPTEMBER 2006 TILL DATE)
CONSUMER GOODS APPLICATION
Client: - SaraLee Corporation, NA.
Sara Lee Corporation is a global consumer products company with food, beverage, and household and body care businesses. Sara Lee company has leading positions in numerous categories in the more than 180 markets in which it competes. With powerful brands, such as Ambi Pur, Ball Park, Douwe Egberts, Hillshire Farm, Jimmy Dean, Kiwi, Sanex, Senseo, etc.
Sara Lees Siebel e-Consumer Goods Application based on Siebel v7.5.3 and Siebel v7.8. They Implemented for their users across North America.
Salient features and benefits of the application are:
Improve Channel Effectiveness to increase revenue
Reduce the operating cost
SaraLee implemented Siebel e-Consumer Application
Role: Siebel Consultant
North America Region (Team size: 10)
Role-
Coordinating with project manager and involved into Project Management Practices.
Involved into tools and configuration change requests by client.
Develop Application Enhancements requests.
Involved into daily Production Activities for the Clients and the end user. Interacting with end users and resolving their problems
Data mapping for populating EIM tables, Configured IFB files for EIM Processes.
Involved into Workflow process related issues.
Designing Detailed Design Specifications for new requirements and bug fixes in the application.
# 2. HEWLETT PACKARD GDIC (APRIL 2005 SEPTEMBER 06)
PARTNER RELATIONSHIP MANAGEMENT (PRM)
Client: - Hewlett Packard- HP PartnerPro
Hewlett Packard decided to build and launch a new Siebel PRM application for their Partners in EMEA, Asia Pacific and Americas, their objective were to improvise
Gain in productivity
Deliver state-of-the-art Partner Relationship Management (PRM) program.
Optimize business effectiveness within a world class cost structure.
Leverage technology to drive increased alignment, coordination & collaboration of partner networks to maximize customer satisfaction and create formidable competitive advantage.
PartnerPro is a new implementation of PRM systems based on Siebel PRM 7.5 application. Implemented (configured) centrally, Siebel solution will be deployed on a regional basis each region (EMEA, Asia Pacific and Americas).
Some of the salient features and benefits of the application are:
Improve Channel Effectiveness
o Increase revenue
o Maximize channel performance
Drive World-Class Cost Structure
o Operational efficiencies
o Operating cost reductions
o Improved profit margins
Improve Total Partner / Customer Experience
o Single point of contact to sales & services
o Consistent communications
o Partner self-service capabilities
o Collaborative tools
Role-
HP PartnerPro Development (EMEA Region) (Team size: 13)
I was been to Paris-France as part of the Project assignment for a short term period.
Handling HP PartnerPro for EMEA region development Issues.
Involved into Batch Interfaces part for the HP PartnerPro Project for EMEA region like MDE, Standard Import, MIND RP and CBN Interfaces.
Use Siebel EIM process to Import the external data to Siebel base tables.
Involved into creation of new Interfaces for PartnerPro.
Monitoring interfaces and troubleshooting them.
Involved into Interfaces Testing for the new Release of HP PartnerPro.
Monitoring and Trouble shooting the Server Components.
Involved into the Configuration Issues for the Client.
Environment: Siebel PRM Application 7.5.3.12, Siebel Tools 7.5.3.12, Oracle 9.2.0.4
# 3. SIEMENS INFORMATION SYSTEMS LIMITED, MUMBAI. INDIA.
Client: Asian Paints India Limited, India. (February 05 March 05)
Asian Paints India Ltd. (APIL) is interested in automating various processes in their newly built paints manufacturing plant at Sriperumbudur. As a part of that activity Asian Paints has awarded the project pertaining of integration of their SAP system with the PCS7 (Process Control System) using the integration platform WebMethods to Siemens Information Systems Ltd. (SISL).
Some of the salient features and benefits of the application are:
Able to trigger a paint manufacturing process (process order or a batch) to the PCS7 system from SAP
Get the details regarding the raw material consumption, quantity of the paint created using the raw material in SAP system.
SAP system will also be updated with the data related to the raw materials manually added during the manufacturing process.
Role: Developer
Team size: 07
Platform: Web Methods 6.0. SAP, PCS7
The WebMethods will provide the integration mechanism for SAP and PCS7 (Batch System).
The SAP side is also responsible for providing the Process Order.
We have to also use WebMethods IS for conveying the process messages from PCS7 system back to the SAP side.
Defining the SAP Servers: - To define the parameters that the Integration Server will use to establish a connection to a SAP server.
Send the data from SAP and check that data in WebMethods. Tested the communication between SAP and WM in both directions using SAP RFCs
# 4. SIEMENS INFORMATION SYSTEMS LIMITED, MUMBAI. INDIA.
Client: Siemens, Germany. (June 04- March 05)
Environment: Siebel 7.0.3v, Windows NT 4.0, and Oracle 8i
Team Size: 6
Brief summary:
Siebel implementation for Siemens, Germany. Siemens consistently recognized for customer satisfaction and better service Provider Company.
Siebel implementation was done with Siebel Call Center. They planned for a call center in order to generate contacts through campaigns, which can be used to serve their customers effectively and increase their revenue and market share. The scope of the project was to implement Contact Management, Opportunity Management and Account Management.
Role-
Customizing Siebel Call Center as per user requirements using Siebel Tools.
Involved in modifying Business components (BC), Business objects (BO).
Customizing user interface objects Applets, Views, Screens etc.,
Configuring Applets in Siebel Tools-The different Applets used i.e. List Applets, Form Applets, and Pick Applets.
Involved in customization of Joins, Links, MVGs and Static Pick Lists.
# 5. ERP FOR SMALL AND MEDIUM ENTERPRISES
Role: Developer
Period: November 2002 February 2004
Environment: Windows NT 4.0, Oracle 8i, V.B 6.0
Team Size: 15
This ERP project was developed to provide different services to the organization like Sales and Distribution, Dispatch, Production, Plant maintenance, Quality Control, Material Management System, Finance and Accounts, Shares Accounting System, Human Resource Management, Personal & Administration and System Administration modules. Of these modules I handled Sales and Distribution.
In Sales module the information regarding Channel sales, Distributors, dealers and customers. This was developed using VB 6.0 as Front End and Oracle as the Back End for Windows Operating System.
WORK HISTORY
AVS Technologies, Mumbai. (September 2002- May 2004)
EXPERIENCE IN MARKETING
1) Organization: Water Doc Purification Systems Ltd.
(Division of Konark Fixtures), Daman.
Duration: June 2001- May 2002
2) Organization: Nat Steel Equipments Pvt.Ltd. Mumbai.
Duration: May 1998- May 1999
3) Project: Hindustan Lever Limited (HLL), Bangalore.
Survey and market research for their Liquid Soap-Taski, Introduced by Diversey Lever (Consumer Marketing).
PERSONAL DETAILS
Date of Birth: 28th February 1978
Passport: Valid till 2013
KALPESH MORE
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| Date of Availability: | 2 months notice |
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| Current Position |
| Current Job Title: | Siebel Consultant |
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| Preferred Position |
| Preferred Job: | Siebel CRM Consultant |
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| Preferred Salary: | 40-60,000 $ |
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| Education | | M.B.A(Marketing) from Mumbai University 2001. | |
| Working Experience | Total 7 years of experience in IT Industry and Marketing.
In IT close to 5 years. In Siebel CRM 4years of experience. | |
| Other Skills | Siebel CRM
Oracle PL/SQL
VB
WebMethods 6.0 |
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