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| CRM | | | Ref. Number: | CRM11370 | | |
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| Personal Information |
| Personal Profile: |
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| Date of Availability: | 1 months notice |
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| Current Position |
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| Preferred Position |
| Preferred Job: | CRM, Networking or Managarial level |
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| Preferred Location: | NCR, Lucknow |
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| Preferred Salary: | 20-40,000 $ |
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| Education | Professional Qualifications
• CCNA (Cisco Certified Network Associate)
• E-Commerce from ASSET INTERNATIONAL(a body of Aptech ),
• Certificate Course In AutoCAD.
• Legal Awareness Certified Diploma Course (A Project of Ford Foundation).
Basic Education
• Perusing PGDBM from SCDL.
• B.A. (With Computer Application), With 64% marks from University of Lucknow .
• High School (U.P. Board ) 70.5 %
• Intermediate (U.P. Board ) 54.5 %
Skill Set
Currently Perusing PGDBM from Symbiosis Center For Distance Learning
Networking Skill
. CCNA (Cisco Certified Network Associate)
Verification Number is : 383495005779DSYJ
. Completed CNAP(Cisco Networking Academy Program)Leading to CCNA- 4 Semester from Uptech Computer Consultancy Pvt. Ltd., Lucknow- Authorized Cisco Learning Center.
. Complete First Semester With 92.3%.
. Complete Second Semester With 93%.
. Complete Third Semester With 85%.
. Complete Fourth Semester With 89%.
. Installing & Configuring WAN equipment like Cisco Routers, Manageable Switches.
. E`stablishing and Managing LAN using Switches & hubs single handedly.
Software Skill
Domain -- Structured System Analysis, Database Designing,
Expertise Application architecture and designing, Application
Programming, Implementation
GUI Tools -- Visual Basic 6.0,ASP 3.0
Programming Java (Core & Advance[JSP, JDBC, RMI, CORBA,
Languages JavaBeans]), C++, Visual Basic 6.0
Internet -- HTML,DHTML, JavaScript, VBScript, IIS, XML, Front
Page2000, ASP, WAP
Database -- MS SQL Server 7.0 Administrator, MS Access 2000
Operating -- Windows NT, Windows 95/98, Windows XP, Windows 2000
System Advance Server
CAD AutoCAD
Project Experience
• Windows explorer in java language.
• Created a site for my Previous Company “Crawlee the web Weaver“ ‘Genuine Intel dealer’.
• One Month On Job Training In Parag India Ltd.
• One Month On Job Training In Svatantra Bharat
Annexure
ASSET INTERNATIONAL: E-Commerce (13 Months Course)
Basic Course
Web Content Development:
. HTML, DHTML, Java Script
. FrontPage 2000
. Visual InterDev
. VB Script
. ASP
. Cold Fusion
. XML
Java Application Development:
. Object Oriented Programming Concepts
. Introduction to Java Programming
. Advance Java Development
- Applet Security
- JFC / Swing Programming
- Input / Output Streams
- Network Programming
- JDBC
- RMI, CORBA
- Servlets
- Java Beans
. Enterprise Java Beans
Net Infrastructure
Networking Essentials
Windows NT Server and
Windows Nt Worksation
Introduction to Software Engineering
. Software Characteristics
. Paradigms of Software Develpoment
. Development Life Cycle Models
. Functional Methodologies –Overview
.Object Based Methodologies Overview
. Software Quality- Overview
Web Content Development
. RDBMS Concepts
. HTML, DHTML, Java Script
. FrontPage 2000
. Visual Inter Dev(vid)
. VB Script, ASP
. XML
. Cold Fusion
EXTRA CURRICULAR ACTIVITIES
Legal Awareness Certified Diploma Course(A Project of Ford Foundation), Participating in ‘Kthak’ Dance Programs, always participated in events Organized by school and college.
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| Working Experience | Currently Work Status:
Currently working in Maruti Regional Office Lko As Executive in service Dept (Jan 05 till date) Handling Customer care Dept., Trainer of all CCE’s Of Maruti’s Workshops in North3 Region, Database administration, System Management.
Work Experience
• 2.9 Years in Maruti Regional Office Lko As Executive in service Dept (Jan 05 till date)
• 1 year work experience in ‘Crawlee the web Weaver’ ,Genuine Intel Dealer as a Marketing Manager and web site developer.
Current Job Highlights:
Service Department (CSD Section)
Participated in 2 JD Power Activity for Maruti Udyog Limited in 2005 to 2007.
1. Providing Training to All Dealer and Masses CCE
2. Handling Databases related to customer support.
3. Doing Post service Follow-up of all A* customers taking services from Maruti Authorized Dealers and Maruti Authorized Service Stations.
Coordinated in 3 Mega Camps 2005 to 2007.
1. Coordinated in Advertisement Campaign, Summary Report of All 3 Mega Camps,
2. Coordinated All Masses CEO’s, and Dealer G.M.’s to participate in their share in Mega Camp.
3. Coordinated in Autocard Activity, Prize distribution, Job Card Collection and coordinated in Job Card entry.
4. Coordinated in Dealer and Mass Expansion by designing City Maps of Agra, Barellie, Allahabad, Kanpur, Lucknow, Gorakhpur and by mentioning our existing and proposed Dealer and Masses in maps
5. Always Coordinate in presentation of R.O. in different Reviews. By helping in making presentation, by collecting data from Dealers, summarizing that data.
6. Providing Training to CCE’s in RON3 Region.
7. Checking customer satisfaction of A* customers in through 95% calling of all JDP city Dealers (Service & Body Repair Both) and Masses too.
8. Re Checking the customers round to 2 of R.O. (Dis. Sati customers converted to Satisfied by Dealers and Masses.)
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