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| SWE | | | Ref. Number: | CRM11349 | | |
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| Personal Information |
| Personal Profile: | Post Graduate (M. Tech), from IIT Madras, with over 2.9 years of experience in IT Industry.
Possess good knowledge on C++, C, UNIX, Oracle and Telecom Billing.
Hands on 14 months Onsite (in Helsinki, Finland, till date) experience with our client Elisa.
Sound Understanding of Amdocs Telecom Billing and Clarify CRM product
Good Communication skills, both verbal and written.
Effectively lead a team of 4 members
Currently working as a System Engineer with IBM India Pvt Ltd, Hyderabad.
Consistent academic background, above 75%.
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| Date of Availability: | 1 months notice |
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| Current Position |
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| Current Location: | Helsinki, Finland |
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| Preferred Position |
| Preferred Job: | Application Developer/Support |
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| Preferred Location: | EUROPE, USA, ASIA |
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| Education | M. Tech (Electrical) in Control and Instrumentation Systems
IIT (Indian Institute of Technology) Madras. (2002 - 2004) 7.49 CGPA
B. Tech in Electrical and Electronics Engineering
J N T U Hyderabad , Andhra Pradesh. (1998 – 2002) 78.42%
Diploma in Computer Engineering (1995- 1998) 79.35%
Secondary School Education (1994- 1995) 77.67%
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| Working Experience | Client : Elisa, Finland
Elisa offers telecommunication services for fast, effecient and secure communication. The leading telco in Finland. The company's main market is Finland, international operations in Estonie. One of the leading countries in Europe in applying new technology. New growth from the continuously increasing convergence of e-services, mobile solutions, content and IT services.
Project Name : Tellus (Elisa)
Duration : July’06 to Till Date
Role : Application Programmer
Tools : Amdocs PC 6.0.8.5, Clarify-CRM, RMA, RMC, SC
Technologies : Unix, Oracle 9i, SQL/PLSQL, C++, Java, XML, BEA-Weblogic
Team Size : 11
Roles and Responsibilities:
• Application Maintenance, Enhancements, Defect Analysis, Fixing and Support
• Develop Unix shell scripts for monitoring, automation process and application jobs
• Develop SQL/PLSQL scripts for analysis
• Develop SQL/PLSQL scripts for data maintenance and reports
• Prepare unit test plans and execute
• Identify new requirements and implementing changes
• Analyze application logs and detect problems/bugs
• Training Elisa’s IT department and provide necessary information to maintain the system
PC(Product Catalog) Implementation
o Version Management
o Proposals, Offers, Pricing Packages, PrITs, Charge Codes, Pricing Item Types
o Distribute Implementation Changes to Production
o Distribute Implementation Changes to Test Environment
Operational Testing and Defect Analysis
o Promo(Provisioning) , MNP(Number Portability)
o EOD(End of Day) Processes, A&F EDR Processing
o Customer Management and OMSE(Order Management)
o Resource Management, Tellus External Interface (Banks, Agents, etc.,)
Performance Testing and Defect Analysis
o Inbound Billing
Collecting EDRs from existing Billing Systems
A&F EDR Processing , Rating Events
o Outbound Billing
Bill-Preperation, Quality Assurance, Bill-Confirmation, Bill Formatter
AR and Collection
o Roope
Un-billed revenue information via SMS
o EOD Processing Map
Running and Monitoring Map using Control-M GUI and Performance
Resource Management
o Defect Analysis and Fixing
o RMA – Resource Loading, SIM Ordering, RMC – Resource Life Cycles
Back-Up and Recovery Plan
o Test plan preparation
o Tests execution and results documentation in Quality Center
Project Name : Kolumbus.Com and SQUID (ELISA)
Duration : Jan’06 to June’06
Role : System Administrator.
Technologies : Sun Solaris, Apache HTTP Web Server, Squid, MySQl, PHP.
Team Size : 3
Description :
Kolumbus.Com is an interface to the Elisa GSM customers(Kolumbus Brand) which provides services like online information about GSM services with different tariff plans, online registration, and account management etc,. It is designed to serve the web pages to the Elisa GSM users.
Squid application provides value added service to Internet connecting users and serving Elisa ADSL, Dial-up users and some Corporate Customers. Services provided are Minimize Bandwidth Wastage, Decrease Object Retrieval Times
Responsibilities:
• Solaris system administration for Apache, MySQL and Squid
• Develop scripts to monitor applications and automate
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Client : SPRINT, USA
Sprint is one among the largest in telecommunication field. Sprint is a global integrated communications providing service more than 26 million customers over 100 countries. Sprint is widely recognized for developing and engineering and deploying network technologies, including the United States’ first nation wide, all digital fiber-optic networks and an award winning Tier-1 Internet Backbone.
Project Name : EAI
Client : SPRINT, USA
Duration : Nov 2004- April 2005
Role : Devoloper.
Technologies : C++, MQ-Series, Unix, Oracle8.0 SQL/PLSQL.
Tools Used : Transaction Browser. Stub Browser.
Team Size : 8
Description :
The objective of this Application is to insulate front-end applications from back-end system outages. This will be achieved using the Store-and-Forward approach. When back-end system goes down, EAI will store the transactions and forward them later when the backend system becomes available. EAI will absorb most of the impacts and make it as seamless as possible to the front-end application. Keeping the front-end impact minimum will help implement high availability for other front-end applications with minimal efforts. EAI shall replicate the necessary tables to FAST for exception reporting.
Responsibilities:
• Develop the modules that communicate with backend
• Unit Testing
• Prepare Functional Detailed Specifications and Unit Test Plan documents.
• Involve in Remote Knowledge Transfer (RKT).
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Project Name : ISI Suite Applications
Client : SPRINT, USA
Duration : July 2005 to Jan 2006.
Technologies : Smalltalk, C++, HP-Unix, Oracle SQL/PLSQL
Team Size : 5
Description :
ISI Suite Applications – This suite consists of 4 applications that are developed in Smalltalk. The application names are
a) Order Manager (VOP) b) GEMS (GWP)
c) Genesis (REP) d) Correspondence (C7P)
Order Manager is an application that polls orders from an Oracle database called OPS and processes those orders and installs that order. Order Manager interfaces with many other servers and mainframe servers for processing the orders.
The order that has got any error falls into another application called GEMS. Genesis application is inbound application that supports GEMS and Order Manager. Correspondence is an application that allows the customer to submit the bills and documents so that the correspondence agents can work on it. Order Manager Application requires 24 x 7 production support as it is a business critical application.
Operating System: Windows 2000/NT/XP
Database: Oracle
Role & Responsibilities:
Develop scripts for application data maintenance and monitoring
Develop scripts to generate reports and route them to proper channels
Application Maintenance, Enhancements, Unit testing
Production Support and Bug Fixing
Preparation and updating of Documents (SR,CR.. etc)
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Project Name : Software Configuration Management (SCM).
Client : SPRINT, USA
Duration : April 2005 to Jan 2006. (Along with ISIS Application Project)
Role : System Configuration Specialist.
Tools : Rational Portfolio Manager, Rational Clearcase.
Team Size : 5
Description :
The SCM application represents Configuration Management supporting the SCS Wireless applications. The SCM application focuses on Software Configuration Management Plan (SCM Plan) and also Configuration Management process and procedures along with execution for different Sprint Applications.
Responsibilities:
• Software Configuration Management Plan
• Supporting Sprint Applications.
ACHIEVEMENTS AND HONORS
• Winner of IBM BRAVO award (one of the best awards in IBM) in July 2007
• Recieved ”IBM India Key Talent Bonus Award“ in April 2007
• Recieved ”IBM India Customer Dedication Award“ in March 2006
• Completed Brain Bench C++ Fundamentals Certification
• Was picked-up by IBM India Ltd at IIT Madras in campus recruitment.
• Awarded Assistantship from MHRD, during my Post Graduation at IIT Madras.
• Elected as a Cultural Secretary at IIT Madras- 2003-2004 for my hostel.
• Achieved all round championship in sports during college.
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| Other Skills | C, C++, Core Java, Datastructures
Unix, Linux, HP-UX, AIX, Sun Solaris, Windows
Unix Shell Scripting, Sed, Awk, Perl, gdb, make, Control-M
Oracle 8i/9i, SQL and PLSQL
Amdocs ICM 6.0 (ABP and CRM)
Amdocs Tools : AMC, PC, Clarify-CRM, RMC, RMA, AR Online, BC, dStudio, Screen Composer
TOAD, Oracle-SQL Developer
BEA Web-logic, Web sphere –MQ Series, Apache HTTP Server, Squid Cache
Rational Clear-case, Rational Portfolio Manager
Mercury Quality Center, Peregrine Service Center, MS-Visio, Microsoft-Office
MATLAB/Simulink, Sci-Lab, Lab-view, Orcad-Pspice
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