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| Vice President of Business Systems | | | Ref. Number: | CRM11322 | | |
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| Personal Information |
| Personal Profile: | EXECUTIVE SUMMARY
Innovative and results-driven Senior Executive with twenty years of proven
successes combining talents in cross-technology and staff leadership to deliver
multi-million dollar high-performance Internet applications and IT infrastructure
Visionary executive of technology with an intuitive view of corporate operations acquired through work in Project Management, Business Consulting, and Sales. Exceptional leader and motivator who can facilitate highly effective training programs, manage multi-million dollar budgets, marry technology to business need, and deliver large, complex systems. Well-organized and detail-oriented with a talent for quickly comprehending business processes and needs. Easily identifies ways to develop new systems and processes that drive operational efficiency and improve units bottom line through introduction of new technologies, systems, methods, and controls.
CORE COMPETENCIES
IT Project Management Strategic Technology Initiatives
Advanced Technology Research Training, Development, and Mentoring
Emerging Technology & Market Assessments Cross-Organization Collaboration
Team Building and Management Technical Consulting
Client Needs Assessment Strategic Corporate Planning
System Architecture/Design Systems Integration and Administration
Business Process Re-Engineering Large-Scale Internet Applications
Data Center Operations Data Modeling and Data Warehousing
Security and Network Infrastructure Vendor Management
Corporate Presentations Customer Relationship Management
COMPUTER & TECHNICAL SKILLS
Great Plains (ERP) Database Normalization
Pivotal CRM Data Conversion Techniques
Microsoft CRM GAP Principles (Accounting)
Microsoft SQL 7 & 2000 Exchange 5.5 & 2000
Microsoft Access and Windows 2000/XP OS TCP/IP Suite
Requirement & Technical Specification Design Crystal Reports
Structured Programming & Design Microsoft Project Server
COBOL Active Directory
Relational Database Design VISIO
Share Point Citrix
CAREER PROGRESSION
Tarragon Corporation, Fort Lauderdale, FL 6/2006 Present
Leading homebuilder specializing in the development and marketing of residential communities in high-density, urban locations throughout Florida, the Northeast, Texas, South Carolina, and Tennessee with total annual sales revenue of $579M.
Vice President of Business Systems and Technology
Accountable for services and delivery of Tarragon Technology and Business Systems requirements, as well as business operations encompassing Sales, Marketing, Accounting, Customer Service, and Construction.
Ensure company specifications are met with regard to internal reporting and metrics, including financial reporting and Sarbanes Oxley compliance.
Achievements:
Facilitated initial development process through to final completion and implementation of $500K Microsoft CRM Customized Solution for up to 300 Sales and Marketing end users.
Performed business process mapping and re-engineered Sales, Marketing, and Contract Administration processes that resulted in successful integration of new CRM implementation.
Conceptualized, created, and implemented Executive Dashboard and comprehensive Business Systems Training Program.
Established SOP and SLA for Business Systems that were compliant with Sarbanes Oxley.
Stephen Belof ~ Page Two
WCI Communities, Incorporated, Sun City Center, FL 8/2003 6/2006
National top 20 big builder with yearly revenues exceeding $2.5B from construction of major communities with rich amenities offerings.
Senior Manager of Enterprise Business Systems (8/2005 6/2006)
Managed and directed staff of six direct reports and provided operational oversight and direction for all business requirements and company Enterprise applications that included, but was not limited to, CRM System (Pivotal), ERP System (JD Edwards), budgeting and forecasting system (GMP), Company Intranet (Share Point), and ADP.
Achievements:
Collaborated with executive management team and re-engineered business processes across multiple lines of business (homebuilding, tower, and amenities) and ensured enterprise systems were applied and utilized in support of process changes.
Delivered numerous successes within Design Studios, Customer Care Surveys, and Sales Contracts.
Spearheaded Steering Committee and User Group Charters for both CRM and ERP users to support change management strategy and system governance.
Served as member of Pivotal Steering Committee Board of Directors and supported development of future road map of CRM Homebuilding software.
Recognized as 5 Star Employee for management contributions in 2005.
Business Systems Manager (8/2003 8/2005)
Managed staff of two direct reports and facilitated all facets of 600+ seat customized CRM system (Pivotal) that encompassed Homebuilding and Tower Sales, Marketing, Customer Care, Data Entry, and Amenities.
Provided operational oversight and direction for all daily operations and functions of CRM as it pertained to end users.
Administered external costs and resources within limits of authority and $2.5M budgetary compliance.
Led team effort for major project of Contract Automation and Integration to ERP (JD Edwards) Financial System.
Achievements:
Worked closely with executive management team to establish goals and drive the vision for CRM System within WCI; and, ensured successful delivery of same.
Spearheaded successful implementation of multiple large enterprise systems and initiatives that resulted in substantial productivity enhancement and business intelligence.
Served as Project Manager of 16 person team for a multi-phase CRM project with full accountability for all facets of implementation (analyze, design, construct, test, implement, and support).
Created and delivered a training program for all CRM users that resulted in increased compliance and reduction of CRM related IT Help Desk Calls by 30% over the initial six month period.
Altara, Incorporated, Cedar Knolls, NJ 11/2002 4/2003
National consulting company that is also a Microsoft Business Solutions Gold Partner specializing in implementation of enterprise projects for sales front office systems (CRM), eCommerce initiatives, and back-office accounting and financial operations (ERP) for mid-size companies. MRS Products include: Microsoft CRM, Seibel Front Office, Great Plains, Solomon, Navision, Axapta, and Sharepoint.
Director of CRM Clint Services
Served as Department Head reporting directly to the President with accountability for all facets of Pre-Sales, Sales, Marketing, and Implementation.
Provided technical consulting services as required for the CRM practice.
Worked closely with Microsoft Development Team and performed extensive Beta development that resulted in multiple changes to software design.
Achievements:
Prepared and delivered company sales strategy that resulted in over six high dollar product sales worth $100K each within first six weeks of release.
Successfully completed three Microsoft CRM implementations since product release to market that contributed to an additional $300K increase in Marketing Budget from Microsoft.
Served as Pre-Sale Engineer for Microsoft CRM and achieved six initial sales.
Personally generated over 300 new leads through local marketing events and programs within a three month period that resulted in 30 live product demos, 25 proposals, and 6 sales.
Stephen Belof ~ Page Three
Multiple Companies, Various Locations, US 3/2002 8/2003
Independent Consultant
Performed work as an Independent Contractor and completed multiple CRM engagements with client specified time and cost constraints such as:
Ί Implemented 350 seat customized Pivotal CRM System for Technology Publishing
Firm with $1B in sales that provided client with ability to track all phases of business
from initial sales call to final published ad. Project involved design and creation of
over 40 Crystal Reports and was completed in under 90 days.
Ί Implemented a Disaster Recovery System for off-site server in NJ for CRM, as well as
remote access contingency system via Citrix for all 30 system users in a post 9-11
environment.
Ί Participated in a major customization upgrade to 300 user Pivotal CRM System for an
Animal Health Division; and, upon completion led to successful rollout and dollars to
spare for additional enhancements.
Other Positions Held:
Third Wave Business Systems, Elmwood Park, NJ 1999 - 2002
Consultant/Project Manager
Baxter Healthcare, McGaw Park, IL 1998
Region Sales Manager-Renal Division
Curative Health Services, East Setauket, NY 1995 1998
Business Development Manager
John O. Butler Company, Chicago, IL 1993 1994
Key Account Manager Oral Technologies Division
Glaxo SmithKline, Research Triangle Park, NC 1991 - 1993
Sales Representative Pharmaceutical Division
American Chemicals Inc., South Kearny, NJ 1988 1991
Sales Representative
EDUCATION
Diploma in Programming, Chubb Computer Services, Parsippany, NJ, 1998
Bachelor of Science, Montclair State University, Upper Montclair, NJ, 1990
Professional Development:
Sales, Negotiating, and Presentation Skills
System Implementation: Process Analysis and Standardization
Project Management Methodologies
Sarbanes Oxley Regulations
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| Education: | Bachelor Degree |
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| Date of Availability: | 1 months notice |
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| Current Position |
| Current Job Title: | Vice President of Business Systems |
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| Current Location: | Fort Myers |
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| Current Salary: | >100,000 $ |
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| Preferred Position |
| Preferred Job: | Director or higher |
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| Preferred Location: | State of Florida |
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| Preferred Salary: | >100,000 $ |
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| Education | | Bachelor of Science | |
| Working Experience | | 18 years Experience, 9 doing CRM implementations. Highly experienced CRM expert in the area of evaluation, implementation, training and administration. | |
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