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| Database Marketing Analyst | | | Ref. Number: | CRM11315 | | |
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| Personal Information |
| Personal Profile: | | Independent self starter | |
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| Date of Availability: | 1 months notice |
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| Current Position |
| Current Job Title: | Database Marketing Analyst |
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| Current Location: | Montvale, New Jersey |
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| Current Salary: | 80-100,000 $ |
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| Preferred Position |
| Preferred Job: | Database Marketing Analyst |
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| Preferred Location: | Northern New Jersey |
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| Preferred Salary: | 80-100,000 $ |
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| Education | Skidmore College, Computer Career Institute, White Plains, NY
Web Master Design Programming Certificate, June 2001
Client/Server Programming and Web Development Certificate, November 2000
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| Working Experience | Mercedes Benz USA, Headquarters Montvale, NJ
Database Marketing Analyst 2005 - Present
Data mining using business intelligence tools for customer analytics to support Relationship Marketing Department
Identify and ensure the resolution of data quality issues, identify the cause and implement solutions
Plan and design campaigns and monitor responses
Create, define, manage and program databases Liaison to translate business requirements for databases and reports
Automate departmental processes by using Microsoft Access and by incorporating programming language tools
Implement programming logic functions such as Visual Basic and VBA to extract, enhance and manipulate data
Train and assist department supervisors and staff with data mining by integrating customized relational databases using COGNOS, Affinium Campaign, Crystal Reports and Microsoft Access
Bringing IT and Spreading Hope, Inc. Pomona, NY
Executive Director, Technology and Education 2002 - 2005
Design, create and program MS Access databases
Design and run multiple MS Access reports utilizing SQL
Install, configure, and maintain companys software and hardware
MISYS Banking Corp. White Plains, NY
Programmer 2001 - 2001
Coded new programs and enhancements for Global Financial Institution software, using Visual Basic 6.0, Oracle, Sybase, and Sequel Server
Collected written documentation and translated into programming code
Summit Bank (now Bank of America) Ridgefield Park, NJ
Desktop Support Specialist 1993 - 2000
Served as liaison between IT and end users by assisting in the analysis of business needs
Implemented the rollout of 600 OS/2 workstations, including installation, configuration, and conversion
Provided second line support to 2000+ internal users
Centrico, Inc. Northvale, NJ
PC/LAN Coordinator 1991 - 1993
Established users in a LAN environment LAN Administrator
Provided technical support to entire corporate staff, including configuring new PCs
Installed and repaired hardware and software for 100+ PCs
IBM White Plains, NY
Senior Administrative Assistant 1977 - 1988
Responsible for troubleshooting department computer and IT issues
Performed administrative duties and ran reports detailing company employment statistics
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| Other Skills | Computer Knowledge
Proficient in Microsoft Office, Visio, Windows Operating Systems (95, 98, 2000, XP, NT, Business Mapping Software
Relevant Skills
Crystal Reports Visual Basic Relational Database - DBMS
Unica (Affinium) VBA Web Application Development
SQL Query Language COGNOS Oracle & Sequel Server
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