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| Siebel Consultant | | | Ref. Number: | CRM11281 | | |
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| Personal Information |
| Personal Profile: | | 3.5 Years of experience in Business Applications Development, implementation and Customization of CRM (SIEBEL) applications | |
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| Education: | Bachelor Degree |
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| Date of Availability: | 2 months notice |
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| Current Position |
| Current Job Title: | Siebel Consultant |
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| Preferred Position |
| Preferred Job: | Siebel Consultant |
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| Preferred Location: | Gurgaon |
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| Education | Graduation Degree:
B.Tech in Electronics & Communications, July 2003 | |
| Working Experience | Role : Siebel Consultant
•Summary of Experience: 3.5 years of strong experience in design, development, implementation and maintenance of critical and time bound software applications
Selected Projects:
Wipro Technologies
Holden MA Project, Melbourne, Australia
Siebel Technical Consultant, August 2005 – Dec 2005
Client: Holden, A leading automotive sales & services provider Australia.
Description: Holden is an automotive firm acquired by General Motors. Holden required implementation of marketing campaigns for proactively contacting their customers. Used Analytics 7.7 with the existing automotive call center application in Siebel 7.5.3. Marketing campaigns were built using the Siebel Segmentation Bridge.
Team Size: 10
Duration: 5 Months
•Proactively participated in the requirement gathering walkthrough meetings at the client site
•Developed extensive Unit/System/Regression and Performance test scripts in SQL to verify the results of marketing campaigns by comparing them with the SQL scripts run on the data warehouse
•Designed the Webcat technical design for all marketing campaigns
•Successfully built and tested the marketing campaigns
•Single handedly wrote the 'Marketing Campaigns User Guide' to be used by the business users
•Met every deadline and worked diligently with team in the new area of Siebel Marketing
Wipro Technologies
GSK Salsa Support, Warsaw, Poland
Siebel Technical Consultant, Jan 2006 – June 2006
Client: GlaxoSmithKline
Description: GlaxoSmithKline (GSK) is a world leading research-based pharmaceutical company with a powerful combination of skills and resources that provides a platform for delivering strong growth in today's rapidly changing healthcare environment.
Team Size: 4
•Single headedly responsible for transition activities at client site in Warsaw, Poland
•Worked on Incident Management Tool ‘Remedy’
•Worked on Siebel ePharma 7.8
Wipro Technologies
ITIL Implementaion, Tokyo, Japan
Siebel Technical Consultant, June 2006 – Dec 2006
Client: KVH Co. Ltd
Description: KVH Co. Ltd is a telecom company in Japan which is a subsidiary of Fidelity Investments Company
Team Size: 4
•ITIL implementation in Siebel 7.5.2
•Worked on configuration, scripting and email functionality.
•EIM Integration, performed one time data load
•Reporting using Chart Applets.
Wipro Technologies
GM OnStar CCAR Project, Pune, India
Siebel Technical Consultant, March 2004 – March 2005
Client: General Motors, A leading automotive sales & services provider United States of America.
Description: GM OnStar is a Communications company that deals with providing communication services to the car drivers. CCAR is a Siebel 7.5.3 implementation of call center module using eCommunications vertical and integration with legacy and external systems.
Team Size: 21
Duration: 12.5 Months
•Significant contributor in design phase of project. Completely designed and built all technical design documents
•Effectively prepared comprehensive unit test cases, successfully executed the test Cases, prepared Defect log document and fixed defects found during internal testing
•Very thorough with functional design of project
•Successfully configured Siebel Application as per the design document created
•Configured application, screens, views, applets, Business Components, Business Objects, Links, Joins, Picklists, mvgs, tables
•Designed complex scripts on Siebel Objects (Application, Business Component, Business Service, Applet) for achieving functional requirement
•Created competent Internal workflows for automating the business processes
•Supported Onsite team during the System Integration Testing Phase by fixing the SIT defects
•Wrote PL/SQL Batch interfaces
Wipro Technologies
GCRM Maintenence and Sustainance, Pune, India
Siebel Technical Consultant, May 2005 – July 2005
Client: General Motors, A leading automotive sales & services provider USA.
Description: Development, support and enhancement of GM 2.1 Global Deployment Maintenance Interim Support project. Aimed at deployment of various modules in different regions including performance testing at off-shore locations
Team Size: 20
Duration: 3 Months
•Effectively worked on change requests, service requests, defects and other functional and technical issues as a support and enhancement activity
Wipro Technologies
D&B data migration, Bangalore,India
Siebel Technical Lead, March 2007 – March 2007
Client: D&B Co. Ltd
Description: D&B is partners with many of the world’s largest and most successful enterprises as well as mid-size companies. Customers use their Risk Management Solutions to mitigate credit risk, increase cash flow and drive increased profitability;
D&B was using Siebel and Sales Logix to implement CRM and wanted to migrate to Sales Force Dot Com. The project involved data migration from Siebel and Sales Logix to SFDC.
Team Size: 4
•Wrote PL/SQL scripts for migrating data from Siebel and Sales Logix to staging tables which were an exact replica of SFDC objects.
•Used AppX DataLoader to migtrate data from staging tables to SFDC.
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