| Jobs in CRM Today | This is a free service of CRM Today. Take some time and meet
qualified candidates or explore interesting job
opportunities.
We invite candidates to submit their CVs and companies to post their CRM releated job offers. Enter into the Job Center of CRM Today and you may find what you are looking for! |
|
|  |  |
| Avaya | | | Ref. Number: | CRM11280 | | |
|
| Personal Information |
| Personal Profile: | Worked on different types of projects, strengthening my analytic and technical skills with project teams. To be an Integral part of a growing organization and be instrumental in the success of the IT division. To achieve excellence in the area of specialization.
I am in search of a challenging opportunity to take my career forward in the field of Telecommunication
| |
|
| Education: | Bachelor Degree |
|
| Date of Availability: | 1 months notice |
|
|
|
| Current Position |
|
| Current Location: | avayaglobalconnect |
|
| Current Salary: | 20-40,000 $ |
|
|
| Preferred Position |
|
| Preferred Location: | anywhere |
|
| Preferred Salary: | 20-40,000 $ |
|
|
|
|
| |
|
|
| Education | EDUCATIONAL QUALIFICATION :
Name Of
Degree Year Of Passing Institute/
College Name Of Board/
University Percentage
B.E (E&TC) Nov. 2001 D.N.PATEL C.O.E Shahada North Maharashtra University 65.06 %
D.I.E May 1998 D.Y.PATIL College Of Engineering B T E 65.52 %
SSC March 1995 Janata English
High School Maharastra
Board 71.82 %
| |
| Working Experience | Work Experince:
AvayaGlobal Connect Ltd : February 2005 till date as Sr.Engg RCTS(TL)
Infonet service coporation: Janaury 2004-Janaury 2005 as Transmission engg.
TATA Teleservices Maharashtra Ltd: December 2002-December 2003 as NetOps engg.
Pelican Telecom Private Ltd: August 2002-December2002 as Service engg.
PRESENT COMPANY: AVAYA GLOBAL CONNECT LIMITED
Avaya Global Connect Limited is a leading enterprise converged communication solutions provider in India. It provides a comprehensive suite of converged solutions, contact center solutions and customer services. A market leader in contact center solutions with over 60% market share, Avaya GlobalConnect is also India’s leading telephony and video communication solutions provider. Offering technologically advanced, end-to-end converged business solutions for enterprises,
Avaya GlobalConnect is globalising India through eCommunications. It is enabling Indian corporates leapfrog into a new era of communications. 75 per cent of India’s top business houses utilize Avaya GlobalConnect’s converged communications solutions- Accenture, American Express, Aviva, Citibank, Daksh, Dell, IBM, Indian School of Business, JP Morgan, Morgan Stanley, Oracle, Standard Chartered Bank, Tata-AIG, Wipro-Spectramind, among others.
In order to provide best-in-class converged communications products and solutions, Avaya GlobalConnect has partnered global technology leaders---Polycom, the world’s leading videoconferencing solutions provider; NICE Systems, the Israel-based customer experience management specialist and LG, the global leader in EPABX and KTS products.
JOB PROFILE
1. Configuration and Troubleshooting of AVAYA products Media Servers,Gateways,IVR,CMS and SYMON WallBoards.
2. Nice(Voiceand Screen ) loggers,NiceCMAPILogger,CLS server,CVCT server and Integration of Nice loggers with definity.
3. Creating stations, agent Ids, vdns, skills, vectors, trunk groups, cor, call pickup groups, coverage paths, cos., route patterns.
4. Administrating AVAYA Definity and Call Monitoring System server, Handling the Voice Network, Installation and Maintain Telecomm Products (i.e. Digital Phones, Polycom Video Conference Unit)
5. Generating various CMS reports for the above to solve the queries.
6. Installing configuring and maintaining Symon Wallboards.
7. Executing Voice Data Networking and Scheduling of various applications like Voice mail, Call Billing Software.
8. Understanding Customer Requirement, Designing and Implementing the design for Call routing.
9. Proactive maintence involving Site Audit,Health Check,Upgradations of mediaservers and Circuit Packs.and applying patches on basis of PCN(product correction notice).
COMPANY NAME : INFONET INDIA DIVISION OF I2IENTERPRISE LTD
COMPANY PROFILE: Infonet Services Corporation (NYSE/FSE:IN) is a world leader in providing value - added global communications services to multinational enterprises . Infonet supports global communication solutions in nearly 180 countries with service support in over 70 countries. INFONET is a TIER 1 provider. Infonet was recognized by the World Communication Awards in 2000 as provider of "best customer care" and as "best carrier". Infonet was recently named "Best Carrier - EMEA" at the 2002 World Communication Awards.
JOB PROFILE:
• Giving support and solution to A and B end Customers
• Maintain Uptime of Link as per SLA .
• Work as a lead engineer in a team atmosphere involved in Customer support.
* Enhance & stay abreast of the latest Technologies by attending Seminars conducted by Technology leaders
COMPANY NAME : TATA TELESERVICES MAHARASHTRA LIMITED.
Company profile:
Tata Tele Services is a part of TATA Group. It is a service provider in the Field of Basic telephony in the telecommunication sector. Presently it works in all the Major sectors of INDIA
WORK EXPERIENCE :
Company name : TATA Indicom (Tata Teleservices Maharashtra Limited).
Duration : One year.
Designation : Field engineer(Apprentice Training Engineer).
Job profile :
Installation & maitainence of:
• Wired lines(pots-plain old tele-phone system).
• Lease Lines, ISDN Lines, E1 PRI Lines.
• Awalys on internet using isdn line with zyxel router.
Configuring modems.
• RAD(FCD & Modems),
• LOOP(FCD & modems).
Pair Gain 801/804,871/872,
• Tainet (Modems).
• Erricson.(modems)
• CTC modems & converter.
• MLDN modems.
Projects handled:
* Always on internet connection using ZYXEL prestige 100IH hub Router .
• Setting entire lan network for cybercafe’s & commercial offices. * My major project was launching of WIFI (wireless internet access) in sun-n-sand hotel.
• We had a hughe set for 115 rooms with 26 AP’S.
• We have configured 26 Access Points(cisco)i.e wire-less Ethernet hub. I was the only technical support engineer from TTML.
• We had a 2Mb/s LeaseLine connected in cisco router along with isdn back up though zyxel router also.
• We had scratch card system of billing.we connected to bbsm server through which customer was billed for the time duration he used the internet
TESTING EQUIPMENTS :
I have used various testing instruments such as:
• PRI (primary rate interface)tester for testing PRI lines.
• BRI (Basic rate interface)tester for testing ISDN lines.
• DTA(digital transmission analyzer) of hp for BERT(bit error rate test),
CRC erorrs, testing loop, frame errors/frame loss.
COMPANY NAME: Pelican Telecom Pvt Ltd.
.
COMPANY PROFILE: One of the biggest privated limited company dealing with telecom products.Sale & servicing of EPABX,PROJECTORS(SANYO),Telephone instruments of Panasonic(Speaker phones,Cordless,Mobiles).
JOB PROFILE : Installation & servicing EPABX. Worked on Panasonic
(ta&td),Syntel (204,308,10/30),Atlantic(204,308),Crompton Grevees(204,308)
I have done programming & assinging of various features to individual extensions.
| |
|
 Contact with Candidate |
|
|
|
|
|
| |
by Document Type
