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| Senior Business Analyst | | | Ref. Number: | CRM11279 | | |
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| Personal Information |
| Personal Profile: | Job Objective
Seeking consultant, contract, or permanent position in Supply Chain, ERP, CRM, Business Process Analysis, or Change Management.
Clearance
IT II
Education
Master of Business Administration, University of Delaware.
Bachelor of Science in Business Administration, Millersville University.
Certifications
Certified in Production and Inventory Management (CPIM), American Production and Inventory Control Society (APICS).
Systems Knowledge and Training
• SAP PP, MM, and CRM, Master Data, and Material Master
• SAP systems implementation project manager, subject matter expert, trainer, and documenter
• BPICS
• JDEdwards
• Microsoft Office Suite including Project, Excel, Word, Access, PowerPoint, and Visio
• Lotus Notes
• Project Management training at Penn State
• Theory of Constraints training at Goldratt Institute
Business Analyst Skills
•Consulting
•Customer Relationship Management
•Functional Business Analyst
•Business Process Analysis, Re-Engineering, and Documentation
•Generate User Requirements for Systems Implementations
•Independent Verification & Validation (IV&V), QA
•Best Demonstrated Practices
•Change Management
•Technical Writing, Systems Testing, Training, End-User Support
•Subject Matter Expert
•Superior Communication and Customer-facing Skills
•Deliverable Reviews, Statements of Work, Standard Operating Procedures
•Weekly, Monthly Status Reports
•Project Management
•Systems Implementation, SDLC
•Benchmarking
•International Experience
Supply Chain Skills
•Sales and Operations Planning
•Forecasting/Demand Planning
•Aggregate Planning
•Master Scheduling
•Scheduling Supervision
•Production Planning
•Capacity Planning
•MRP and ERP Expertise
•Inventory Management
•Bill of Material Maintenance
•Material Master
•Master Data
•Supplier Management
•Purchasing
•Financial Analysis
•New Product Introduction
•Import/Export
•Third Party
•Sub-Contracting
Experience
Vangent/Pearson Analytic Solutions New Cumberland, PA 2005 - present
Senior Business Analyst - Provide SAP Customer Relationship Management (CRM) consulting services to the Defense Logistics Agency (DLA) and Defense Distribution Center (DDC). Conduct meetings with client to generate and document business processes which were used for generating systems requirements. Act as the lead subject matter expert for the deployment of the SAP CRM module at the DDC. Fulfill the role of SAP CRM super user for Sales, Marketing, Service, and Analytics by training DDC end users and providing on-going support. Manage the Sales Opportunity Pipeline by gathering, verifying, and reporting on increases in revenue generation. Provide Change Management capabilities to the DDC organization by educating end users on CRM capabilities. Implement distribution initiatives supporting customer requirements by effectively utilizing the CRM concepts and tools.
Northrop Grumman Baltimore, MD 2004 – 2005
Senior Buyer (Contractor) - Procure MRO supplies for various commodities including chemicals, office supplies, maintenance supplies, and heavy industrial equipment using SAP. Provide SAP systems knowledge to assist other buyers. Responsible for annual procurement of $30,000,000 of MRO supplies. Negotiate with suppliers to obtain best mix of quality, price, and delivery.
Worthington Armstrong Venture Enterprise Malvern, PA 2003 – 2004
Corporate Logistics Planner - Provide corporate logistical business process expertise and SAP/BPICS systems expertise to logistics personnel at U.S. and international plants. Manage SAP master data and material master. Download and analyze SAP data to verify accuracy and generate reports. Manage multiple corporate logistics projects designed to enhance operating efficiency and reduce costs. Serve as project manager for SAP system implementation at Madrid, Spain and Aberdeen, MD plants which was delivered on-time and under budget. Analyze and document corporate business systems processes during SAP implementation. Conduct SAP systems training and provide expertise and support throughout the systems implementation life cycle.
Case New Holland New Holland, PA 2001 – 2002
Manufacturing Parts Planner (Contractor) - Subject Matter Expert (SME) for JDEdwards manufacturing systems implementation and applications. Train end-users on JDEdwards system functionality and provide follow-up support. Plan production for parts making operations to support finished goods production schedules. Effectively prioritized schedules which resulted in a reduced number of part shortages to the finished assembly area.
Hershey Foods Hershey, PA 1992 – 2000
Product Change Facilitator - Business Process Analyst with responsibility for designing, implementing, and training users on a corporate project management database application for new and changing items. Develop new business processes to integrate project management data with SAP master data and material master.
Operations Planner - Plan production of finished goods and release packaging materials from suppliers. Train users on the SAP planning, purchasing, and inventory control functionality.
Senior Buyer - Select packaging suppliers based on quality, cost, and on-time delivery performance. Manage $50,000,000 of annual packaging expenditures.
Senior Material Control Analyst - Manage inventory levels for 300 packaging SKU’s at four plants to support production requirements. | |
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| Current Position |
| Current Job Title: | Senior Business Analyst |
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| Preferred Position |
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| Preferred Location: | PA, MD, DC |
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| Working Experience | Bruce E. Mannon
514 Crestwyck Circle
Mount Joy, PA 17552
717-314-9755
Job Objective
Seeking consultant, contract, or permanent position in Supply Chain, ERP, CRM, Business Process Analysis, or Change Management.
Clearance
IT II
Education
Master of Business Administration, University of Delaware.
Bachelor of Science in Business Administration, Millersville University.
Certifications
Certified in Production and Inventory Management (CPIM), American Production and Inventory Control Society (APICS).
Systems Knowledge and Training
• SAP PP, MM, and CRM, Master Data, and Material Master
• SAP systems implementation project manager, subject matter expert, trainer, and documenter
• BPICS
• JDEdwards
• Microsoft Office Suite including Project, Excel, Word, Access, PowerPoint, and Visio
• Lotus Notes
• Project Management training at Penn State
• Theory of Constraints training at Goldratt Institute
Business Analyst Skills
•Consulting
•Customer Relationship Management
•Functional Business Analyst
•Business Process Analysis, Re-Engineering, and Documentation
•Generate User Requirements for Systems Implementations
•Independent Verification & Validation (IV&V), QA
•Best Demonstrated Practices
•Change Management
•Technical Writing, Systems Testing, Training, End-User Support
•Subject Matter Expert
•Superior Communication and Customer-facing Skills
•Deliverable Reviews, Statements of Work, Standard Operating Procedures
•Weekly, Monthly Status Reports
•Project Management
•Systems Implementation, SDLC
•Benchmarking
•International Experience
Supply Chain Skills
•Sales and Operations Planning
•Forecasting/Demand Planning
•Aggregate Planning
•Master Scheduling
•Scheduling Supervision
•Production Planning
•Capacity Planning
•MRP and ERP Expertise
•Inventory Management
•Bill of Material Maintenance
•Material Master
•Master Data
•Supplier Management
•Purchasing
•Financial Analysis
•New Product Introduction
•Import/Export
•Third Party
•Sub-Contracting
Experience
Vangent/Pearson Analytic Solutions New Cumberland, PA 2005 - present
Senior Business Analyst - Provide SAP Customer Relationship Management (CRM) consulting services to the Defense Logistics Agency (DLA) and Defense Distribution Center (DDC). Conduct meetings with client to generate and document business processes which were used for generating systems requirements. Act as the lead subject matter expert for the deployment of the SAP CRM module at the DDC. Fulfill the role of SAP CRM super user for Sales, Marketing, Service, and Analytics by training DDC end users and providing on-going support. Manage the Sales Opportunity Pipeline by gathering, verifying, and reporting on increases in revenue generation. Provide Change Management capabilities to the DDC organization by educating end users on CRM capabilities. Implement distribution initiatives supporting customer requirements by effectively utilizing the CRM concepts and tools.
Northrop Grumman Baltimore, MD 2004 – 2005
Senior Buyer (Contractor) - Procure MRO supplies for various commodities including chemicals, office supplies, maintenance supplies, and heavy industrial equipment using SAP. Provide SAP systems knowledge to assist other buyers. Responsible for annual procurement of $30,000,000 of MRO supplies. Negotiate with suppliers to obtain best mix of quality, price, and delivery.
Worthington Armstrong Venture Enterprise Malvern, PA 2003 – 2004
Corporate Logistics Planner - Provide corporate logistical business process expertise and SAP/BPICS systems expertise to logistics personnel at U.S. and international plants. Manage SAP master data and material master. Download and analyze SAP data to verify accuracy and generate reports. Manage multiple corporate logistics projects designed to enhance operating efficiency and reduce costs. Serve as project manager for SAP system implementation at Madrid, Spain and Aberdeen, MD plants which was delivered on-time and under budget. Analyze and document corporate business systems processes during SAP implementation. Conduct SAP systems training and provide expertise and support throughout the systems implementation life cycle.
Case New Holland New Holland, PA 2001 – 2002
Manufacturing Parts Planner (Contractor) - Subject Matter Expert (SME) for JDEdwards manufacturing systems implementation and applications. Train end-users on JDEdwards system functionality and provide follow-up support. Plan production for parts making operations to support finished goods production schedules. Effectively prioritized schedules which resulted in a reduced number of part shortages to the finished assembly area.
Hershey Foods Hershey, PA 1992 – 2000
Product Change Facilitator - Business Process Analyst with responsibility for designing, implementing, and training users on a corporate project management database application for new and changing items. Develop new business processes to integrate project management data with SAP master data and material master.
Operations Planner - Plan production of finished goods and release packaging materials from suppliers. Train users on the SAP planning, purchasing, and inventory control functionality.
Senior Buyer - Select packaging suppliers based on quality, cost, and on-time delivery performance. Manage $50,000,000 of annual packaging expenditures.
Senior Material Control Analyst - Manage inventory levels for 300 packaging SKU’s at four plants to support production requirements. | |
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