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| Presales Manager AP | | | Ref. Number: | CRM11273 | | |
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| Personal Information |
| Personal Profile: | With 6 years experience in the software industry for the telecommunication market, I have developed strong and deep business and technical knowledge of the OSS for Service Providers and Enterprises.
I am specialized in Management, Pre-sales, Channel Partners support, Channel Partners Management, and Solution Architecture in the following domains like IT, Telecommunications (including IPVPN, VoIP and IP Telephony), End-to-end OSS Workflows, Performance Management and Service Quality Management.
My strengths are:
- Operations management (management of internal and channel partners teams): Motivation, definition of strategy and actions, planning resources and activities, communications between different groups and regions, and outsourcing of presales and post-sales activities.
- Pre-sales management to win deals from technical and business angles: right positioning of the solution, needs and expectation analysis, RFP answers, Proof of Concepts, business strategy with internal Sales and partners (technology partners and business partners).
- Solution architecture, implementation and project management.
- Development of Technical and Sales programs with technology and business partners, and including detailed Competition Analysis.
- Direct contact with the main Service Providers in the Asia-Pacific region.
- Deep business and technical understanding of the Service Providers services and Business Offerings. | |
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| Date of Availability: | 3 months notice |
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| Current Position |
| Current Job Title: | Presales Manager AP |
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| Current Location: | Singapore |
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| Current Salary: | >100,000 $ |
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| Preferred Position |
| Preferred Job: | Presales Director |
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| Preferred Location: | Singapore, USA |
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| Preferred Salary: | >100,000 $ |
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| Education | 2000: E.I.G.S.I., Industrial Systems Engineer School, La Rochelle 17 (5 years)
Multidisciplinary education: Automatism, Computer science, Mechanics, Electronics, Production, Quality, Logistics, Maintenance, Management and Project Management.
Awarded in June 2000 - equivalence: 4 years BS + 2 years MS.
1995: Science-based Baccalaureate - equivalence: High School diploma.
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| Working Experience | [July 2004 – Current]: INFOVISTA, Singapore, Technology Services Manager Asia-Pacific
InfoVista is the leading provider of Performance Assurance solutions for Shared and Managed Services.
Singapore is the Regional Headquarter for INFOVISTA Asia-Pacific.
• I manage the team of senior Presales and Consultants Engineers in Asia-Pacific.
• Reporting directly to the senior Vice-President of Sales & Operations Asia-Pacific, I have the responsibility to support the Sales department in closing deals (directly and through Channel partners) and reaching the Sales objectives for the Asia-Pacific region (including ANZ, SEA, Japan, India, and China). I develop and maintain the CRM Sales tool ‘salesforce.com’ for the Asia-Pacific Sales and PreSales teams.
• Achievements: Sustainable revenue year on year growth in both Licenses and Professional Services with +86% (80% of the quota) revenue in FY06 and +10% in FY05. Improvements of the deliverables from Presales stage (focused on business and services needs) until end of project delivery (in line with the customers’ expectations). Initiator of the outsourcing model for the projects delivery.
• Development of the partners Presales knowledge of InfoVista solutions through standard trainings and regular updates (regular visits, joint presentations, and webinars).
• Animating the relationship with the local technology partner teams (Cisco, Alcatel, Juniper, Huawei, EMC-Smarts, Dorado and Telcordia), and with the global and local business partners in the region (Wipro, KBSL, DiData, Datacraft, LMS, Bejatech, and Terilogy).
• Referenced sales and projects delivery for Telstra, Optus, Uecomm, TelkomSel, PT Flexi, IndoSat, XL Com, KVH, NTT Com, SingTel, ToT, Telkom Malaysia, Bharti and Reliance.
• Awarded Best Contributor of the Year – Technology Services, July 2006.
[Jan 2003 – June 2004]: INFOVISTA, Australia, Professional Services Manager Asia-Pacific
• I managed the team of senior Consultants Engineers for the Asia-Pacific region.
• My focus was the improvement of the customer satisfaction with a better design and delivery of the solutions adapted to the business and technical needs of the customers.
• Put in place delivery organization and methods (technical know-how, documentation, follow-up, sharing of information) in order to deliver the projects on time, within budget and from specifications. Results were +10% in FY03 and +30% in FY04.
• Reference projects such Telekom Malaysia, Optus, SingTel, True Corporation, Globe Telekom, PLDT, BSNL, and IndoSat.
• Acted as Project Manager and Senior Architect.
• Developed the partners’ technical knowledge of InfoVista solutions.
• Enable support to Sales by doing Presales activities.
[Jan 2001 – Dec 2002]: INFOVISTA, France, Solution Architect Consultant EMEA and APAC
• I managed and developed big projects for Telecommunication companies as International consultant, in Europe and in Asia-Pacific.
• I was in charge of designing and delivering automated reporting solutions for networks (such as ATM/FR, IP-VPN, and VoIP) based on SNMP and deferred data, including integration to provisioning systems (such as Cisco VPNSC, Cisco Wan Manager and Clarity) and to secured Web Portal access.
• Referenced projects for T-Data, SingTel, NTT Com Arcstar, and AAPT Ltd.
[Sept 2000 – Dec 2000]: MATRA MARCONI SPACE, France, 4 months engineering contract
N°1 Company in the design and the manufacture of electronic equipment for satellites
• I was in charge of developing software setups for video cards in order to first complete the card’s development and to test to production according to the customer requirements and the limitation of evolution in Space.
• Development was based on C++ and using Labwindows CVI.
[Jan 2000 – June 2000]: DICON FIBEROPTICS, California, 5 months engineering internship
N°2 Company in the production of passive optical components for telecommunication industry.
• I managed one project for the Tests and Measurements department.
• I was responsible for designing and developing a very fast calculation setup for crystal wedge angle in order to increase the optical isolator productivity.
• Productivity was increased by 10 and the company saved 1 Million USD in 2001.
• I was in charge of the project management (budget, organization and logistics), the mechanical and the optical design and the automation software development (C++ and Labwindows CVI).
[Jan 1999 – April 1999]: S.D.I.S.17 (Departmental Fire and Help Service), France, 8 weeks contract
Defined and developed, as project manager, automation software (GEPREFF V1.0) with Labwindows CVI, which acquires and process data from remote weather stations using telephonic connection.
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| Other Skills | Computer skills:
o Operating system: Windows OS (NT, 2000, XP and 2003), DOS and UNIX (Sun Solaris 9 and 10).
o Software: Office 2003, Visio 2003, Project 2003, Oracle 10, IIS, Apache, Labwindows, Matlab, Cadwin, and AutoCAD.
o Languages: C, C++, Perl 8, Java, HTML and Turbo-Pascal.
o Sales Tools: SalesForce.com
o Utilities: Skype, Trillian, Plaxo, LinkedIn, Casper XP and Google suite.
Networking:
o SNMP protocol, MIB, TCP/IP.
o Good understanding of the Cisco, Juniper, Alcatel and Huawei solutions.
o Service Providers products and services (ATM/FR, IPVPN MPLS, Managed Services, Broadband, VoIP, IPT, IPTV).
OSS/BSS solutions:
o Very good knowledge of the OSS components and End-to-end workflows.
o InfoVista, EMC-Smarts, Netcool, Wandl, Metasolv, Telcordia, Cramer, Cisco (ISC and ANA) and Alcatel (5620 NM and 5620 SAM).
o Good understanding of the BSS components and workflows.
Sales training:
o Selling to the old brain, January 2005.
o Introduction to ITIL, InfoVista July 2005. |
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