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| Telecom Billing, Mediation, FMS, Interconnect Bill | | | Ref. Number: | CRM10787 | | |
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| Personal Information |
| Personal Profile: | · Over 10 years of experience in the System Analysis, design, development, implementation and Project Management of telecom application (OSS/BSS) under Unix/Windows/Dos/Novell Netware environment for GSM, Wireless and Telecom Product Development Companies.
·Expertise in Telecom applications like Mediation CDR collection/Conversions and Subscriber Provisioning, (Nokia, Ericsson, Nortel switches, IN (Comverse, Ericsson UMS etc), Customer Care and Billing Systems for GSM [BSCS] and wireless Billing [CBILL], Cellular Fraud Management System, INTEC Interconnect Applications, Material Management Systems, Subscriber Account Spending Limit Check application with exposure to IPOS_CRS, EBPP and related applications etc.
· Experienced in design and development of telecom application systems and networking using HP-Unix, Sun-Solaris, Unix, C, AWK, Shell Scripting, Cobol (Relia), VC++, SQL Server, UNIFY, Btrieve Database, Crystal Reports, and far point spreadsheets.· Work Experience and Understanding of Nokia/Ericsson MSC/HLR, Nokia SMSC’s, Ericsson, Comverse IN (Tickets and CDR’s), Ericsson UMS/VMS and related interfaces.
· Implementation of SOX Compliance and IT General controls (in the area of Logical Security, Physical Security, Service Level Management, Change Management, Computer Operations, End User Controls & Auditing).
· Participation in Vendor Assessment, Negotiations, Contracts, CAPEX, Service Level Agreements, Reviews; Project Planning and Management Review’s, Implementation, CAPEX’s Processes. | |
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| Education: | Bachelor Degree |
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| Date of Availability: | 1 months notice |
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| Current Position |
| Current Job Title: | Telecom Billing, Mediation, FMS, Interconnect Bill |
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| Current Location: | Mumbai, India |
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| Preferred Position |
| Preferred Job: | Consultant/Solution Architect/PM |
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| Preferred Location: | INDIA, US |
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| Preferred Salary: | 60-80,000 $ |
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| Education | | Bachelor of Engineering (B.E)(Computer Technology) Nagpur University, INDIA 1993 First Class (61.12%) | |
| Working Experience | Experience History:
Hutchison Essar Ltd [Mumbai] , INDIA Sep, 2002 – till date
Responsible for Management and Implementation of OSS/BSS Applications and IT general Controls.Mediation [Wipro OSS Smart/Comptel]:Description: Lead Mediation Migration and Integration for Hutch circles to different network Elements [switches/call data/SMS/ GPRS Gateway’s, HLR’s/AUC/UMS/IN and to different client and Downstream applications (BSCS/INTEC/Data warehousing/FMS/Prepaid VAS Applications). Lead activities which involved collection, conversion and validation and filtering, pre-rating and Delivery on the CDR front and Subscriber and Service Request provisioning, Distribution and interfacing to NE’s, response capturing. Expertise in mediation [Both CDR collection and Service Provisioning]Currently Project Manager Responsible for Implementing Centralized Mediation Solution [Comptel EL & IL) for 17 Hutch Circles. Project in Implementation phase…Intec [Interconnect]Description:The activities involved implementing (Reference data Setup and maintenance, security setup and maintenance, Error Enquiry, /CDR correction and reprocessing, batch processing etc) and managing and addressing requirements (Internal and Regulatory) helping in Revenue sharing, Billing and Settlement between operators, carriers. Managed the activities of 13 Hutch circles centrally. Around 70 million CDR’s processed per day and contributing to 20-30% revenue through this system.BSCS [Service tariff and Configuration]Description: Lead Billing functions and facilitated customer activations, customer Relations, Accounting Base, Revenue streams, and Product Launches thru different function modules of BSCS like customer administration, Resource Administration, Roaming, Account receivables, Services and tariff’s, Motivations and Incentives. Launched several rate plans, services, Topping’s & Promotions, free bees, VAS etc. Activities during the period helped in reduce calls in the call center, error free bills, and in general customer faith and customer stickiness.SOX DescriptionResponsible for Implementing IT General controls/policies and Procedures to ensure compliance to SOX.Entity Level controls through IT strategic Planning, IT Organization and Relationships, Management of Human Resources, Information Architecture, Communication of Management Aims and Directions, Risk Assessment, Monitoring compliance with External Requirements, Management of Quality, Adequacy of internal controls, independent assurance, Internal Audit, Documentation and Classification standards.Participation in BS7799 Security implementation project.
Subex Technologies Inc. (USA) July, 2000 – Sep 2002
CBill(Customer Care and Billing Application) & DAZZLE (Account Spending Limit Check application) & Breeze (Real time CDR conversion) Description: CBill is a SCO-Unix based application addressing the Billing and switch management needs in wireless networks supporting Real-Time billing. Breeze is a real-time process interfacing and handshaking with switches like Lucent, Nortel directly and also through mediation devices. Several other switches format like Ericssion AS160, Celcore. DAZZLE is a real-time Account Spending Limit (ASL) application. The real-time CDR’s from the switch are rated and checked if it exceeds the spending limit and issues warning (SMS messages) or hotlines the subscribers in question. The application has been designed in such a fashion that multiple ASL servers can be interfaced to CBill and do parallel rating. The rating engine is a high speed-rating engine and the goal is rating with a speed of 100,000 cdr’s per second. The complete application has been built with several processes / message queues with capability to save and load messages in the event of shutdown or startup, handshaking and synchronizing, audit logs, timers to schedule automatic extract and upload of subscriber information, CDR splitter to split records based on different configurable criteria’s, generalized tcpip-communication module etc. Role: Handled the following responsibilities:a) Onsite-Project Leader for the offshore team. Tasks involved analyzing requirements, help design and enhance the above applications. b) Lead the team to enhance several features of CBill Billing systemc) Other jobs involved preparing projects plan, integration, implementation and testing of the released deliverables and acceptance testing with the client.Environment: SCO Unix, Linux environment using C and UNIFY ELS and UNIFY data server 2000.
Subex Systems Ltd (INDIA) Sept 98 – June 2000
Ranger Description: Ranger is a Windows NT based multi-threaded Client-Server application addressing the subscription frauds in the GSM network with unique user configurable events and multi-media alarms. It was developed using the OOAD concepts and uses online user-per-call profiling to profile each call and to check for violation of any event configured for that subscriber. It implements unique fraud fire wall, initial credit rating, real time call profiling using object oriented database, flexible subscriber grouping for events, ability to change the event threshold for each user depending on his historic calling pattern data, 3 levels of security, case management and reporting, configurable suggested actions.Role: Handled the following responsibilities:d) Lead the team to develop call filtering & conversion utility to convert the raw data from GSM Erricsson Switch into Ranger specific format for generating subscriber profiles. e) Was involved in developing several features in the Ranger Fraud management System. f) Was involved in preparing technical architecture and project plan for mediation device to handle CDR distribution/filtering and subscriber authentication with different switches.Environment: Client server environment using VC++/under NT workstation and SQL Server under NT server, Crystals Reports, Pinnacle Graphics Server, Far point Spreadsheets, Install shield etc.Nortel DMS MTX08 CDR Converter Description: This is a Call Conversion utility for Nortel MTX08 Switch which takes care of conversion of the raw CDR’s and assemble the CDR generated in parts to build a collapsed CDR The converter takes care of identifying the different types of records and validates each field against the defined ranges. Appropriate Logs are maintained wherever necessary.Role: Handled the following responsibilities. a) Involved in preparing the project plan , SRS and Design for the Utility.b) Lead the development team from start to completion of the project.Environment: C & SCO UNIX
Fascel Ltd., Gujarat (INDIA) May 96 – Aug 98
Fascel Customer Care Billing System Description: The system development involved CDR transfer from switch, study of call generation principles & analysis, conversion of data from Nokia DX 800 switch V7A, V7B, identifying different calls from multiple GSM switches, analyzing inter MSC call handovers, short message calls, national roaming and international roaming calls, identifying features like call hold, call wait, conference calls, closed user group calls, filtering validating & pricing each call according to different tariff plan, provisioning the subscriber on the switch with the help of programs and MML command scripts etc. The software also involved, support for service order maintenance like generating and assigning mobile numbers, phoneset, change of service, order confirmation, activation, suspension, reactivation, service order info with respect to order no., order type/status, support for payment handling like order payments, adjustments, discounts, print/cancel receipts with control on cahier work shifts, A/R balance displays, shift reports, and support for invoicing with features like generation, applying promotional schemes, AR adjustments/Cut advance payments, aging subscriber details, cycle wise bill generation. Apart from this, several other features like user creation/deletion, security levels, master table maintenance, interface etc were provided. Role: Handled the following responsibilities:a) Worked as team leader responsible for design, development and implementation of GSM Call Conversion, Customer Care & billing system. b) Software upgradations and testing necessary database designing and creation.Environment: Cobol (Relia), BTRIEVE Databases, C, HP-UNIX, LAPRES Forms, Xtalk terminal emulation S/w.
Vakrangee Softwares Limited (INDIA) Feb 95 – April 96
Voter Identity Card (VIC) System Description: The software grabs the images from the videotape and associates it with voter’s data for the preparation of the Voter’s Identity Cards. Role: Worked as Project Engineer responsible for development and maintenance of software and network component. Environment: Borland C++ for windows, Foxpro
M/s. Astral Electronics(INDIA) May 93 – Jan 95
Material Management System Description: The System deals with material management in a spinning and weaving mill right from the indent, purchase order, issues and receipts and all the analysis related to material management. Also Inventory System and ManagementDescription: The system deals with Inventory Control and Management for a Paper Processing Industry right for goods request to receipt of the good and related MIS reports.Hospital Management SystemDescription: The system deals with major aspects of hospital management like registration, customer record maintenace, case history of each patient, etc.Role: Dealt with system study and designing/coding of material management system.Environment: Coding using Foxpro 2.5 under MS DOS & Novell Netware.
Final Year Project
Psychiatric Expert SystemDescription: This project developed on the lines of ‘Artificial Intelligence and Expert systems’ records patients information, analyses the symptoms, add and update its knowledge base and advices patients giving diagnosis report. The system was built using knowledge base of Domain facts & heuristics, an inference engine for utilizing the knowledge base and a Global Data Base. Role: Dealt with system study, designing and coding.Environment: PROLOG & MS DOS.
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| Other Skills | | OS – Windows NT Workstation and Server, HP UX, Sun Solaris, SCO Unix, Linux.Languages – C, COBOL (Relia)Methodologies – Structured, OOADDatabases – MS SQL Server 6.5 & 7.0, Btrieve 3.0, UNIFY (ELS and Data server), Oracle 9i.Communication Protocol – FTP, FTAM over X.25/MTP/Telnet Others – Crystal Reports, Pinnacle Graphics Server, FarPoint Spreadsheets, DB2 for Windows NT.Applications – Mediation (CDR collection and Provisioning), BSCS Billing, Fraud Management System, Intec Interconnect. And Revenue Assurance applications. |
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