| Jobs in CRM Today | This is a free service of CRM Today. Take some time and meet
qualified candidates or explore interesting job
opportunities.
We invite candidates to submit their CVs and companies to post their CRM releated job offers. Enter into the Job Center of CRM Today and you may find what you are looking for! |
|
|
|
 |
| App. Deadline: | March 15,2007 |
| Country: | United States |
|
| Job Description:Primary Skills and Background Required:
5-8 years of successful call center/customer care experience, with at least 3-4 years in an external consulting role or with an outsourcing firm required
Proven successful expertise in all aspects of call center operations
Bachelors Degree required; Masters Degree highly preferred
Expertise in performance improvement and/or turnaround in the following areas:
Cost reduction
Revenue growth through channel
Customer satisfaction improvement
Has worked across multiple sectors (e.g., Financial Institutions, high tech, retail or telecommunications) with a clear record of continuous achievement and accomplishment
Experience in outsourcing/offshoring and broader customer service functions highly desired
Desired Skills:
Comfortable and adept with quantitative analysis
Passionate about and committed to operations and technical excellence
Proven leaders with the ability in inspire others and build strong relationships
Able to grasp and communicate complex ideas clearly
Collaborative team players, capable of working well with others but also autonomously
Results-driven achievers
Comfortable with extensive travel (often greater than 80%).
About the Practice:
We focus on linking business strategy to operations performance. We bring substantial real world and consulting experience to our clients via specialized resources with deep technical and industry experience. These resources have deep knowledge of end-to-end operations, productivity and service bottlenecks; potential improvement solutions; and experience in training/transferring capabilities.
|
|
|
|
| App. Deadline: | 06/06/2007 |
| Country: | Italy |
| Job Description:Good Experience with CRM Clarify and DMS. |
|
| App. Deadline: | 30/06/2007 |
| Country: | Italy |
| Job Description:An important company serch Siebel consultants for a project in Italy.
SKILLS-Siebel 7.7/7.8, Siebel Analytics, analytics design and implementation, ETL and Dashboards, reports design, requirement gathering.
LOCATIONS:ITALY - Rome.
RATE: 550,00-750,00 PER DAY.
send YOUR CV (in ITA O ENGLISH) : latran@hotmail.it
SPEAKING ITALIAN IS GOOD |
|
|
| App. Deadline: | Feburary 20th 2007 |
| Country: | United States |
| Job Description:The Account Manager will manage the entire sales process for the assigned or self-generated opportunity. He/she will follow-up on completed sale to produce repeat sales to existing customers; prospect for new business and clients; and follow-up on all sales leads assigned. They will also establish a sales business plan to achieve the established goals and objectives and meet personal sales quotas; develop account relationships, generally at the division and corporate level; and effectively promote both new and existing products to both current and potential customers. |
|
|
| App. Deadline: | TBA |
| Country: | United States |
|
Job Description:Interactive and direct marketing unit of New York-based full service agency seeks a VP, Director of CRM Strategy responsible for strategic development of direct and interactive communications efforts and providing expertise/support in their development. Specific functions include:
Working with teams to pinpoint key areas of business opportunity for client businesses
Assessing need for direct and interactive programs (acquisition, conversion and loyalty/retention efforts) based on the business opportunity
Generating out-of-the box communications ideas
Developing details of the communication efforts/ideas: including communications architectures, customer segmentation methodologies, lead acquisition and management, key messaging strategies, segment investment criteria, cadence and frequency of contacts, business rules, etc
Work with Brand Planners to inspire and direct creative implementation of efforts
Work with Customer and Data Strategy to supervise and direct research and measurement plans
Partner with team on the ongoing optimization of efforts
Ongoing contact with clients in planning, implementing and optimizing process
|
|
|
|
|
|
|
|
|
by Document Type
