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Head of CRM
App. Deadline:29/06/2007
Country:United States
Job Description:This online Financial Institution is looking for a highly motivated CRM professional (HEAD OF CRM) to head up their communications and customer support teams.The successful candidate will be responsible for enriching the experience of the companies online community by developing and implementing a collaborative,analytical and operational CRM strategy.The purpose of the role is to align communications programmes and customer contact processes with community value, thereby attracting loyal customers, nurturing their existing audience and achieving productive growth.Working with their technology and analytics departments,you will introduce an approach to customer relationship management by developing a strategy that comprehensively integrates: Membership and registration planning. Customer Support. Community Development. Customer communications programming providing assistance for the site and it's associated tools,products and services. Marketing communications programming that successfully delivers tailored content to their highly engaged audience. Core Competencies: As head of CRM you will be responsible for the management,development and growth of the CRM team. A proven track record of driving and delivering complex CRM/eCRM programmes,preferably in an online environment. Experience of leading a CRM team. Excellent understanding of customer segmentation tools,membership acquisition costing and cost benefit modelling. Candidate Requirements Educated to a degree level 2+ years experience of either Head of CRM or CRM Manager
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Manager, Analytics & Research and CRM
App. Deadline:5/31/2007
Country:United States
Job Description:This position will author and lead our client in the approach to a CRM. Build the company's capability to analyze and distill customer behavior data into the most salient insights and effectively link these to potential impact/opportunity for the business, including brand positioning. This person will own the tracking, analyzing, reporting and recommending of penetration improvements, based on prospect and customer behaviors across our client’s portfolio.
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Siebel Configurator
App. Deadline:ASAP
Country:United States
Job Description:Strong Siebel configurator with expertise on Siebel tools and a total siebel experience of atleast 4 years. Ideally someone with a total experience of 6 plus years, good communication skills
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Group Services Manager
App. Deadline:6/24/2007
Country:United States
Job Description:Essential Job Functions: Service all functions and customers with respect, cooperation and friendliness. Handle and follow through on telephone inquiries. Establish guidelines for assigning convention groups to coordinators. Establish and maintain standards of quality of service. Continuously review and analyze current market situations and competitors. Maintain ongoing knowledge of local and national catering trends and food and beverage preparation and service. Act as a liaison between department’s clientele. Other duties assigned.
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Director Desktop Enterprise Applications
App. Deadline:August 2007
Country:United States
Job Description:Mitchell International is looking for a Director of Desktop Enterprise Applications Development with strong applications development experience, to lead the appraisal suite software development group and deliver some of the most exciting and advanced products in the company portfolio. This position focuses on developing and maintaining a wide range of business applications across open systems and hardware, as well as growing a developer program. Specifically, you will be responsible for creating, enhancing, maintaining and integrating new technologies into customer facing applications as well
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