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| App. Deadline: | TBA |
| Country: | United States |
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Job Description:Reading, Pennsylvania-based leader in the gaming industry seeks a CRM Analyst responsible for end user support and development of CRM application. Analyst will also be trained to provide support on company’s customer data mining applications.
Responsibilities:
Work with CRM end-users to answer application usage questions about “how to better utilize” CRM applications to develop/deploy marketing communications.
Serve as liaison between CRM end-users and corporate office’s data warehouse and business intelligence groups.
Assist end users in use of data mining/visualization application to develop analytical reports and graphical displays.
Field calls from users regarding issues encountered while using CRM application and for troubleshooting.
Work with CRM users to gather requirements for design/creation of CRM Legends, troubleshooting and resolving problems, and providing instruction to maximize customer utilization.
Work with IT and data warehouse staffs on installs, upgrades, testing, troubleshooting and version control of CRM/data mining application.
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| App. Deadline: | Resumes accepted until position is filled. |
| Country: | United States |
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| Job Description:The Constituent Relationship Manager will report to the Director of Adult Learner Enrollment Services for Academic Outreach. This is a new job and initially will focus on increasing the yield on applications to Continuing Education and the World Campus credit programs. Responsibilities include: develop the CRM strategic plan and roadmap for all of Outreach; define business processes and software platform; work with stakeholders and offices to implement it, including the knowledge base, contact center and management of the marketing campaign. Lead and direct the Call Center and supervise staff. Requires Bachelor's degree (Master’s degree preferred) or equivalent, plus five years of work-related experience. A demonstrated commitment to diversity and working with diverse audiences is required. Competencies critical to success are effective leadership, solid judgment and proven project management skills. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.
Electronically submit a cover letter, salary requirements and resume at www.psu.jobs or mail to Employment & Compensation Division, Job #: B-26181, The Pennsylvania State University, Fifth Floor Rider 1 Building, University Park, PA 16802 or fax to 814-865-3750. Deadline 11/23/07
Penn State is committed to affirmative action, equal opportunity and the diversity of its workforce. |
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| App. Deadline: | 2 month |
| Country: | United States |
| Job Description:2006 - Presales Consultant at Networks Valley Information System
- Presales Activity
- Sales Activity
2007 – CRM Application Consultant at Networks Valley Information System
- Performed setup of both test and production environments
- Performed testing with key users
- Performed Customer application training
- Production support
Projects Egypt Air (Ground Service)
ETC (Egyptain Telecomunication Company)
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| App. Deadline: | Until Filled |
| Country: | United States |
| Job Description:This position is responsible for the operations management and the delivery of support services to our customers. Support services include customer service, billing, collections, and policy processing. Develops best practices for customer service and support to ensure a highly efficient and effective organization. Ensures compliance to standards and develops staff accordingly. Responsible for continuously improving operations and support processes and implementing automation initiatives. Ensure customer service and support staff are fully trained and developed to meet future business needs.
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| App. Deadline: | 25/11/07 |
| Country: | United States |
| Job Description:The Sales Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and removing all technical objections in the sales cycle. To accomplish this, the Sales Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
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