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CRM Channel Management

Job Description
Candidate will be in a very large, global transformation project driving CRM Channel Management Processes and moving off of current IBM Infrastructure to our own. The successful candidate will be a business process expert with extensive SAP skills and industry experience. Excellent communication skills, strong leadership skills, good organizational skills, and strong project management skills are also expected, This position requires breadth of knowledge and experience with industry CRM processes, various software solutions, experience with SAP Business Suite, Microsoft Office tools.

Ref. Number:

008

Country:

United States

Location:

No. Carolina

Start Date:

As Soon Possible

App. Deadline:

3/31/08

Salary:

70K to 140K depending on experience

Salary Freq:

Per Annum

Extra Benefits:

Full benefits plus relocation

Skills

Required Skills: Responsible for transformation requirements from multiple Geo business units; advising, developing, planning, implementing and technical direction for an assigned segment of the specialty area within a major application development project. Will function as a project leader responsible for data gathering, analysis, identification and solution of business transformation process improvements, and problem management. 1. Guides and assists in conducting major surveys or reviews, problem analysis, and development of solutions to assigned application product development projects as well as schedules and cost objectives. 2. Recommends proper technology and procedures to be utilized in the conduct of this effort. Plan, develop and prepare presentations of various proposals, systems solutions, objectives, organization, staffing and scheduling of assigned projects. 3. Assist with plan and development of appropriate education programs for customers and company personnel. Assist in teaching teachers the use and implementation of application products within the area of process responsibility. 4. Evaluate use of available products and equipment, suggest plans for improvement, better utilization, standards of reliability and performance of assigned segment of the development effort. 5. Will provide technical direction to analyst personnel as project leader guiding the development of the assigned segment of various projects.

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