Here are the results for the letter 'b':

Balanced Scorecard

A business model developed by Kaplan and Norton as a tool to measure organisational performance against both short and long-term goals. The balanced scorecard is designed to focus managers' attention on those factors that most help the business strategy and so alongside financial measures, it adds measures for customers, internal processes and employee learning. Some organisations have used the balanced scorecard model in setting and measuring knowledge management strategies.

Benchmarking

The continuous process of measuring producers, services, and practices against strong competitors or recognized industry leaders. It is an ongoing activity that is intended to improve performance and can be applied to all facets of operation. Benchmarking requires a measurement mechanism so that the performance "gap" can be identified. It focuses on comparing best practices among dissimilar enterprises.

Best Practice (Good Practice)

A process or methodology that has been proven to work well and produce good results, and is therefore recommended as a model. Some people prefer to use the term 'good practice' as in reality it is debateable whether there is a single 'best' approach.

Blog

A blog is basically a journal that is available on the web. The activity of updating a blog is "blogging" and someone who keeps a blog is a "blogger." Blogs are typically updated daily using software that allows people with little or no technical background to update and maintain the blog. Postings on a blog are almost always arranged in cronological order with the most recent additions featured most prominantly.

Bounced Email

Email that the Internet has been unable to deliver to a recipient's address after several tries is returned (bounced) to the sender. This can happen for a number of reasons and the header of the bounced message may have one of these clues: user unknown (check your spelling), host unknown (check your spelling), network unreachable (gateway or network backbone problems), user's mailbox quota is exceeded, connection timed out (software problem on the destination mailserver), or connection refused (problem with destination mail server).

Broadband

A high-speed, high-capacity transmission channel. Broadband channels are carried on coaxial or fiber-optic cables that have a wider bandwidth than conventional telephone lines, giving them the ability to carry video, voice, and data simultaneously.

Business Intelligence

Business Intelligence refers to the type of granular information that line-of-business managers seek as they analyze sales trends, customer buying habits and other key performance metrics of an organization.

Business Metrics

Business Metrics is a set of traditional and nontraditional business measurements - such as judging product and service quality, rating customer relationships and measuring employee satisfaction and commitment - that are seen as critical for improving a company's bottom line.

Business Process Management (BPM)

Business Process Management defines, enables, and manages the exchange of enterprise information through the semantics of a business process view that involves employees, customers, partners, applications and databases. It has to be capable of modeling a process, brokering that process, delivering it with straight through processing (STP), and then managing it, all within a single environment. Because of its far reaching implications for the ability of enterprises to adapt, it is much more than a technology fad but a management issue that needs to be on senior management's agenda, driving the IT support of the business. (Source: Aberdeen Group)

Business Process Reengineering (BPR)

A systematic, disciplined improvement approach that critically examines, rethinks, and redesigns, and implements the redesigned mission-delivery pro-cesses to achieve dramatic improvements in performance in areas important to customers and other stakeholders. BPR is also referred to by such terms as business process improvement (BPI) or business process development, and business process redesign. While the term can be applied to incremental process improvement effort, it is more commonly and increasingly associated with dramatic or radical overhauls of existing business processes.

Business-to-Business (B2B)

As opposed to business-to-consumer (B2C). Many companies are now focusing on this strategy, and their sites are aimed at businesses (think wholesale) and only other businesses can access or buy products on the site. Internet analysts predict this will be the biggest sector on the Web.

Business-to-Consumer (B2C)

The hundreds of e-commerce Web sites that sell goods directly to consumers are considered B2C. This distinction is important when comparing Websites that are B2B as the entire business model, strategy, execution, and fulfillment is different.