| Editorial |
 Maximize the Value of Your Email Channel
There are basic steps you can take to ensure that your customers know when their
questions will be answered.
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| Highlights |
 Q&A with Vivek Thomas, President, Maximizer Software
Vivek
Thomas joined Maximizer in
2002 and began serving as the CRM software provider's president on June
first of this year. He graciously agreed to an email interview with CRM2Day
about the current state of the CRM market and Maximizer's plans for the
future.
by
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CRM Today presents the new glossary of terms related to the new Customer Economy, including the topics of Customer Relationship Management & Marketing, Data Mining, Supply Chain, Business Intelligence and Call Centers.
We are always interested in receiving your suggestions for terms and definitions that should be included in the CRM Glossary. Please click here to request or suggest a new term for inclusion.
Please type in the term you are looking for in the box below or browse our alphabetical glossary that follows:
IMPORTANT NOTE: The information on CRM Glossary is copyrighted
and the copyright is strictly enforced. None of the terms and definitions on
this glossary may be reproduced or redistributed in any form without prior written
permission from CRM Today.
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