Customer Relationship Management (CRM) Editorial Customer Relationship Management (CRM) Editorial
Scott Walters
Global Offer Leader, Capgemini

As a member of the global leadership team for Capgemini CRM practice, Scott Walters is responsible for solution portfolio development, strategic alliance management, and currently serves as the global leader of Capgemini’s solution for customer intelligence and marketing transformation called Adaptive Marketing and Capgemini Loyalty Factorysm.

Mr. Walters has 17 years experience in the high technology industry including leadership positions in solution design, marketing, strategic alliances, and all aspects of sales operations and management. Mr. Walters specializes in advising senior executives on a full array of go-to-market strategies and execution. He is a frequent speaker at industry events, and his commentary on these subjects has been featured in publications such as The Wall Street Journal, Fortune, and Teradata Magazine.

Prior to joining Capgemini, Walters was Vice President of Sales Operations for a Fortune 500 technology solution company. In that role, he was responsible for global sales force design, productivity, and measurement programs.

Mr. Walters earned a BS in Business Administration from the University of Dayton, in Dayton, Ohio, and completed executive development programs at Cranfield University in the United Kingdom.

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