Customer Relationship Management (CRM) Editorial Customer Relationship Management (CRM) Editorial
Jacqueline Morgan
Senior Manager, Public Services Customer Relationship Management group, BearingPoint, Inc.

Jacqueline Morgan is a Senior Manager in BearingPoint's Public Services Customer Relationship Management group. Her CRM experience encompasses project management and operating/implementing a wide range of technologies such as contact centers; automated marketing systems; sales force automation; CRM systems; business automation; segmentation and analytics tools and Internet technologies. This provides her with a diverse industry background with experience in operations, business development, strategic planning, process reengineering and CRM solutions. Her experience crosses the following industry verticals - finance, public services, software, electronic, telecommunications, retail and government. She can be reached via email at jacquelinemorgan@bearingpoint.net.

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