CRM Today - Experts Corner

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What's Really CRM!

Experts Panel

Meet some of the leading gurus in the marketplace that have joined the Experts Panel of CRM2day.
Learn more about their fields of expertise.

Ask the Experts

Are you a member of CRM2day and want to share your questions with our Experts Panel, regarding any current hot CRM issues?
Take this challenge and ask them for free!

	How does Business Intelligence relate to Knowledge Management? Thomas J. R. Emmerich, VP of Sales Operations , SAS Institute EMEA

	Which day of the week is the best for direct marketing? Malcolm Bruce, Pitney Bowes

	“What are the benefits of campaign management outsourcing and to what extent do companies invest in it? Ian Hubbard, Director, Data Services, CDMS

	Voice over WiFi: VoIP's first steps into the wireless area Vincent Poulbere,Senior Consultant, Ovum

	Are consumers ready for mobile CRM? Laura Preslan, AMR Research, Inc.

	What are the main weaknesses in the Financial Sector concerning the application of CRM services? Scott Walters, Financial Services CRM Strategy, IBM Business Consulting Services

	Is there demand for open source CRM Applications? What are your predictions for the future? Bo Lykkegaard, Senior Research Analyst, European Software Group, IDC

	What is the current picture of e-Service in the public sector and what can we expect to see in the future? Tracy Washington, Senior Consultant, BearingPoint Inc.

	What is the future of Business Intelligence in the Retail sector? Thomas J. R. Emmerich, VP of Sales Operations , SAS Institute EMEA

	What type of companies should implement Sales Force Automation and why? Ashwin Iyer, Analyst at CRM Growth Opportunities Service Group, Frost & Sullivan

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