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Events Archive
Would you like to have a full list of the events that have taken place? Go to the archive and feel free to find out what you are looking for. Click here
Professional Services Automation - The Enabler for Project-Based Service Optimization
Start Time: 12:00 Time Zone: ET
Date: 26 June 2008
Operational BI – It’s Everywhere!
Start Time: 14:00 Time Zone: ET
Date: 26 June 2008
World-Class Customer Support Techniques for Gaming and Virtual World Organizations
Start Time: 14:00 End Time: 15:00 Time Zone: EDT
Date: 24 June 2008
Open Look Prepaid in Retail: Expanding Consumer Payment Options
Start Time: 14:00 End Time: 15:00 Time Zone: EDT
Date: 16 June 2008
The Customer-Driven Organization: What Matters to Your Customers Should Matter to You
Start Time: 11:00 End Time: 12:00 Time Zone: EST
Date: 12 June 2008
How to Yield the Greatest Results with Sales & Customer Service
Start Time: 13:00 End Time: 14:00 Time Zone: EST
Date: 12 June 2008
Reinventing Phone-Based Customer Service
Start Time: 11:00 End Time: 12:00 Time Zone: PST
Date: 12 June 2008
Developing a Data Warehouse Strategy
Start Time: 14:00 Time Zone: ET
Date: 5 June 2008
The ROI for Customer Experience Management Solutions
Start Time: 11:00 End Time: 12:00 Time Zone: GMT
Date: 29 May 2008
A Closer Look at Customer Loyalty: Knowing What’s Best to Measure for Your Business
Start Time: 14:00 End Time: 15:00 Time Zone: EST
Date: 21 May 2008

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