Call Center Demo & Conference Dallas
Discover how to transform contact centers into strategic business intelligence centers.

Date: 27 January 2003	Country: United States
	Venue: Hotel Intercontinental, Dallas Texas

Today's competitive business environment is forcing contact centers to handle inbound/outbound calls in a variety of multimedia channels.

Last year, businesses lost $1.6 billion online by failing to web-enable their customer service operations.

Because a successful contact center is measured by the level of customer loyalty and retention that leads to increased sales, CMP Media is proud to present Call Center Demo & Conference Dallas to assist organizations in their corporate objectives.

Our comprehensive conference program, coupled with special events such as site visits and industry certifications, and our unique pedestal style, hands-on demo floor make this the ideal meeting place for business executives and customer care professionals to discover how to transform their contact centers into strategic business intelligence centers.

This year, we are pleased to be holding the NTTC's 2nd Annual Telework Conference in conjunction with this event.

Attendee Information

Executives and professionals involved in call center services, e-commerce, marketing & sales, enterprise services, telecom management, information services, help desk, strategic development, enterprise communications, customer service management, technical support and campaign execution.

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