Customer Self-Service Summit |
 |
| Optimizing Channels at Every Interaction to Deliver a Meaningful Customer Experience
Event Type: Conference |
 |
| Date: 26 January 2009 |
Country: United States |
| Date: 28 January 2009 |
City: Lake Buena Vista, FL |
| Fee: $ 2399 |
Venue: Disney Contemporary Resort |
|
The Customer Self-Service Summit provides vital information addressing how to anticipate and meet customer needs, while maximizing your financial bottom line. Especially during our current economic downturn, strong customer experience management is imperative for achieving customer optimization, retention and loyalty. Topics provide attendees the tools to understand the customer's voice, take Self-Service offerings to the next level, differentiate Self-Service Platforms from the competition and to integrate and optimize Self-Service functions to streamline the customer experience. This event will be co-located with our flagship Call Center event, Call Center Summit, in Orlando, FL.
|
by Document Type
Would you like to have a full list of the events that have taken place? Go to the archive and feel free to find out what you are looking for. 
