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Billing, Payment and Collections for Utilities |
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| Optimize The Meter to Cash Revenue Cycle and Improve the Customer Experience
Event Type: Conference |
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| Date: 13 January 2009 |
Country: United States |
| Date: 14 January 2009 |
City: San Fransisco, CA |
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Venue: Ivy Hotel |
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The marcus evans Billing, Payment and Collections for Utilities conference provides the opportunity to explore key strategies to streamline the customer revenue cycle in order to maintain a competitive advantage. Discussions will cover the impact of smart meters in the management of the revenue cycle and how the growth in electronic channels such as online payments, e-billing and using mobile phones can expedite payment transactions. This event will address the need to implement initiatives to help low and fixed income customers and the value of in-house versus outsourcing to collection agencies for outstanding debt. Focus will also be paid on the impact of regulatory compliance on rate redesign and the importance of reducing and controlling utility theft in optimizing and managing the customer revenue cycle.
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