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Hosted solutions offer numerous operational advantages, but at what cost? |
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Event Type: Web Seminar |
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| Date: 14 August 2008 |
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Start Time: 13:00
End Time: 14:00
Time Zone: ET |
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Consistency and quality are the two most important aspects of customer care. Yet many enterprises still operate inefficient contact centers incurring high operational and management costs just to try and keep up with their customers' demands. Find out why one of the world's largest railroad and transportation service providers chose to revitalize their operation by switching to a more consistent, efficient and cost-effective solution in a hosted environment.
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