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2008 Service & Support Metrics Survey Results: A Play by Play Look at What’s Really Going on in Today’s Support Center |
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Event Type: Web Seminar |
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| Date: 14 May 2008 |
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Start Time: 14:00
End Time: 15:00
Time Zone: EST |
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In this webinar, narrated with industry insight and analysis, Pete McGarahan of McGarahan and Associates, and Gary McNeil, VP of Marketing for Parature will deliver the results of the survey with practical advice and a recommended course of action for all support centers. Attendees will be able to benchmark their own organization's performance against what others are doing today. All participants will also receive a full copy of the survey results.
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