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Beyond the Dashboard: Closing the Loop with Customers |
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| The Business Case for CEM series
Event Type: Web Seminar |
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| Date: 7 August 2008 |
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Start Time: 11:00
End Time: 12:00
Time Zone: EST |
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After customers provide you with feedback, the easiest way to show them that you’re listening is to tell them what you’ve done with it, yet few companies manage to complete this critical step. This session offers ideas on how to tell customers that their feedback is important to your business.
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