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The Feedback Link: Connecting Employees to Customer Experiences |
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| The Shift to Customer Experience Management series
Event Type: Web Seminar |
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| Date: 24 July 2008 |
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Start Time: 11:00
End Time: 12:00
Time Zone: EST |
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Too often, customer experience information gets trapped within independently-acting departments, never making it to employees who are empowered to improve the delivered experience. Identifying who should get what information and how frequently they should get it is a critical step to deploying Customer Experience Management.
At this web seminar, you will discover strategies to get the right information to the right people at the right time.
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