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Customer Relationship Excellence

Pursuing the original CRM definition - Enhancing customer satisfaction and increasing enterprise profit by utilising customer data

Event Type: Conference

Date: 15 April 2008 Country: Japan
Date: 16 April 2008 City: Tokyo
Venue: Hilton

This conference will give you an opportunity to review your CRM though expert’s opinions and business models as well as the chance to examine an effective methodology in order to maximise customer benefit and company profit. In addition, you will verify that CRM is not a mere system, but it is also effective as a strategic technique, which can be utilised to better profit the enterprise.


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