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Best Practices in CRM Conference

Capitalise From the Finest The Blueprint To Enhancing Customer Experience & Maximising Returns

Event Type: Conference

Date: 14 February 2006 Country: Malaysia
Date: 16 February 2006 City: Kuala Lumpur
Venue: JW Marriott Hotel

Though many companies realise the potential of CRM, very few have actually reaped the real benefits from their implementations.

Is your CRM programme producing the promised ROI and achieving your targeted corporate goals?

This conference highlights proven approaches, strategies and techniques for the blueprint of CRM success from leading companies including Hewlett-Packard and Citibank Malaysia etc. It also features 2 interactive practical half-day workshops on 'Building Customer Intelligence That Drives Value' and 'Measuring & Maximising Return on CRM' that will uncover great insights into customer intelligence to boost your overall revenue and tested approaches to maximising the ROI & ROC of your CRM programme.


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