Using IT Asset Management to Increase Your ROI
Webseminar | North America

Contact Centre Summit 2008
Angelo Hotel | Europe

2nd Annual Brand Building for Banks and Financial Services 2008
The Blackstone Hotel | North America

Integrated 2.0 Communications
| Asia

Leveraging Contact Centers to Build Customer-Centric Enterprises
Webseminar | North America

Simpler, Faster Business Intelligence
Webseminar | North America

How To Integrate Caller Experience Management Into Your Contact Center Strategy
Webseminar | North America

Lost Productivity? Empower Your Service Workers with Information
Webseminar | North America

Interactive Dashboards & Reporting for IT
Webseminar | North America

Call Center Demo & Conference India (CCDCI)
Renaissance Hotel & Convention Center | Asia

Metering, Billing/CRM Europe 2008
Rai Conference Centre | Europe

Business Process Management
Courtyard by Marriott | Asia

Solving Everyday Business Problems with Analytics
Webseminar | North America

e-Service is Dead – The New Multi-Channel Environment
Webseminar | North America

Multichannel Customer Service in Retail Sector – Trends, Innovations & Best Practices
Webseminar | North America

Mapping Customer Intelligence-Know Thy Customer
Hotel J W Marriott | Asia

Business Growth Workshop: "Planning for CRM Success"
The Village Hotel, Ashton Moss (Jct 23,M60) | Europe

Assessing the Performance of IT Service Management Operations
Webseminar | North America

Is Your Current BI Environment Compatible with Open Source?
Webseminar | North America

10th Annual Help Desk Professionals Conference & Expo
Loews Coronado Bay Resort | North America