CRM Today - CRM Events Archive

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Editorial

Maximize the Value of Your Email Channel
There are basic steps you can take to ensure that your customers know when their questions will be answered.

Highlights

Four Ways Social Media Impacts CRM

Social media offers four of game-changing extensions to existing CRM capabilities for the creation of truly unified customer experiences.
by Joe Stanhope
Read more...

Beyond the Dashboard: Closing the Loop with Customers
Webseminar | North America

Mobile Banking: The new channel
TBA | Asia

Next Generation Automotive CRM 2008
Westin South Coast Plaza | North America

Reporting & Business Intelligence with BusinessObjects XI 3.0
Webseminar | North America

Hosted solutions offer numerous operational advantages, but at what cost?
Webseminar | North America

Cutting Through the Noise - Comparing Contact Center Performance Management with Speech Analytics
Webseminar | North America

Customer Self-Service Conference
La Jolla Torrey Pines | North America

Call Centre Week Canada
The Grand Hotel & Suites | North America

destinationCRM 2008
New York Marriott Marquis | North America

Measuring Marketing Effectiveness Workshop
Sheraton Towers | Asia

Debate: “Latest Trends in Self-Service” - What’s New in best practices - attaining the greatest return on your investment
Webseminar | North America

Return2Customer 2008
Villa Christina | North America

Next Generation Telecom 2008
Raffles City Convention Centre | Asia

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