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Editorial
How to Capitalize on Social Networking Sites
Customer loyalty has a lot to do with thought leadership and social networks provide an excellent avenue for that. They’re also a great way to gain customer input on product and service development — and of course, to reinforce brand messaging. In addition, consumers trust other consumers more than they trust brands themselves.
Read more...
Highlights
D Loves E – Integrating direct mail with digital media
It’s safe to say that the internet and other digital channels like email and SMS have been instrumental in driving the communications revolution we’re currently experiencing. For marketers, these new channels present yet another route to customers and have increasingly been part of a brand's overall marketing and communications strategy.
by Thierry Saada, Director of Sector Marketing
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Key Measurements for Corporate Growth
| North America

Predictive Analytics for Business, Marketing and Web
NYC Seminar & Conference Center, 71 West 23rd Street | North America

9th Annual Customer Care & Self Service Forum - Conference
Red Rock Casino, Resort & Spa | North America

CRMC 2008 -Customer Relationship Management Conference
Westin River North Chicago | North America

The Customer-Driven Organization: What Matters to Your Customers Should Matter to You
Webseminar | North America

9th Annual Call Center Week
Flamingo Hotel | North America

The 9th Annual Call Center Week
TBC | North America

Retail Banking Technology Asia
TBC | Asia

Asian Six Sigma Summit
Amara Hotel | Asia

3rd Annual Customer Contact Asia Pacific Summit
Crowne Plaza Galleria | Asia

Igniting Your Business with the Voice of the Customer
Webseminar | North America

Developing an Effective Employer Brand Strategy
Sheraton Towers | Asia

DigiGen-M 2008 : Marketing to the digital generation
| Asia


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