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Editorial
How to Capitalize on Social Networking Sites
Customer loyalty has a lot to do with thought leadership and social networks provide an excellent avenue for that. They’re also a great way to gain customer input on product and service development — and of course, to reinforce brand messaging. In addition, consumers trust other consumers more than they trust brands themselves.
Read more...
Highlights
D Loves E – Integrating direct mail with digital media
It’s safe to say that the internet and other digital channels like email and SMS have been instrumental in driving the communications revolution we’re currently experiencing. For marketers, these new channels present yet another route to customers and have increasingly been part of a brand's overall marketing and communications strategy.
by Thierry Saada, Director of Sector Marketing
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To V or Not To V: BI Goes Virtual
Webseminar | North America

Predictive Analytics for Business, Marketing and Web
Westin San Francisco Market Street Hotel | North America

European Supply Chain and Logistics Summit 2008
Swissotel | Europe

SCORE Conference
World Trade Center | North America

2008 Service & Support Metrics Survey Results: A Play by Play Look at What’s Really Going on in Today’s Support Center
Webseminar | North America

Increasing Satisfaction by Understanding Customers
Webseminar | North America

Retail Financial Services Via The Internet
Radisson SAS Royal Viking | Europe

Kid Power 2008
Disney’s Yacht & Beach Club Resort | North America

Call Center Demo & Conference
Hotel Intercontinental | North America

ACCM 2008
Gaylord Palms Resort | North America

Online Retail Banking Services 2008
Sheraton Suites on the Hudson | North America

A Closer Look at Customer Loyalty: Knowing What’s Best to Measure for Your Business
Webseminar | North America

CRM Business Growth Workshop
The NEW Village Hotel, Ashton Moss | Europe

Supply Chain Excellence
Crowne Plaza Galleria | Asia

8th Annual Customer Retention Forum
Grand Copthorne Waterfront | Asia

The 2nd Asian Mobile Marketing & Advertising Summit 2008
M Hotel | Asia

The ROI for Customer Experience Management Solutions
Webseminar | North America


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