CRM Today - CRM Events Archive

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Editorial

CRM Forgot Something – The Marketing Department
I know that everyone has their favorite CRM joke to tell at parties already at this point. But to be fair, CRM did give the IT department an agenda and lots of work building all those databases. Wait a minute I thought CRM was supposed to deliver a single customer database?
Read more...

Highlights

e-PRM: the importance of quality prospect email marketing
The email medium has for too long been viewed as a cheap and ‘easy’ way of marketing to customers. It is this attitude however, that has led to the prevalent SPAM label associated with email messaging.
by Amanda Ling, , Associate Director of Data Intelligence
Read more...

Customer Relationship Management CRM Training Dubai
Dubai Renaissance Hotel | Middle East

3rd Annual Customer Contact Conference
Wigwam Resort and Golf Club | North America

Services Industry Summit
Paris Las Vegas Hotel | North America

The Boomerang Effect: How Market Dynamics Are Driving Customers Back to the Manufacturer
Webseminar | North America

23 Best Practices for the Customer Service and Revenue-Focused Contact Center
Webseminar | North America

Ignite the Business with the Voice of Your Customer
Webseminar | North America

Data Quality – The First Order of Business for any BI Project
Webseminar | North America

Visualizing Change
| North America

Customer Loyalty Summit
Westin Colonnade | North America

3rd Annual HR Shared Services Summit East
Omni Hotel at CNN Center | North America

Supply Chain Risk Management 2007
Maritim proArte Hotel | Europe

Business Process Management Conference
Hotel de Coronado | North America

Mining Text for Golden Service – What Value Glimmers Below the Surface?
| North America

Optimising Customer Experience
| Europe

Credit Card and Consumer Lending China
Shangri-la Hotel, Shanghai | Asia

Customer Experience Management Workshop
Royal Plaza on Scotts | Asia

Marketing Analytics 2007
Novotel Clarke Quay | Asia

Customer Experience Management
JW Marriott | Asia

Connect Your Company and Your Customers
Webseminar | North America

Sales Excellence 2007
Sheraton | Asia

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