| What is ERM |
| Employee Relationship Management (ERM) is a cutting-edge,
critical business process that enables your employees to do
their job better. It is a process used to better manage your
relationships with, and the working practices and effectiveness
of, your workforce.
Through integrated internal systems, ERM allows your employees
to have the necessary information at their fingertips to meet
your customers' needs, while at the same time working toward
corporate objectives and meeting and managing personal goals.
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| Experts Corner |  CRM investment is wasted if the intelligence it delivers fails to influence despatched communications. How can businesses ensure that money spent on CRM analytics actually begins to benefit the messages that are delivered to customers and prospects?
David Jefferies, Marketing Director, Pitney Bowes
Read more... |
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| Highlights |
 Seven Ways to Reduce IT Costs with Master Data Management
Information Technology managers are facing a dilemma given the current economic climate – despite budget cuts, companies do not expect reductions in the service levels provided by IT to the business. Under such circumstances, how do you maintain or improve service levels, and continue to run the business efficiently?
by Ravi Shankar, Senior Director of Product Marketing
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| Author: By NetSuite |
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Doc Type: White Paper
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Format: PDF |
Size: 285 kb |
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| Author: By VendorGuru |
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Doc Type: White Paper
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Format: HTML |
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| Author: By Tracey Carsten Roll, Ph.D., Industrial & Organizational Psychologist |
| Company: Experian |
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Doc Type:
Case Study
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| Pages: 3 |
Format: PDF |
Size: 18 kb |
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| Abstract: The case study discusses how information solutions provider, Experian utilized an online data collection and survey technology from Inquisite to engage employees in the feedback life-cycle process, which enables an organization to gain valuable feedback and hear the “voice” of both its employees and customers.
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| Topics:
Employee Relationship Management | |
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