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Latest Editorials
From Customer Relationships to Customer Engagement
29 April 2008
Joined up communications
14 April 2008
Pay Attention to the Service Experience
02 April 2008
The Next Step: Evolving from Web and Marketing Analytics to Customer Analytics
17 March 2008
Web 2.0 and Brand Consistency
29 February 2008
Customer Relationship Management (CRM) Editorial Customer Relationship Management (CRM) Editorial
Name: Aris Pantazopoulos
Title: Managing Director & Founder
Company: CRM Today

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Name: Craig Bailey
Title: Founder & President
Company: Customer Centricity, Inc.

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Name: Michael Meltzer
Title: Managing Partner
Company: Active Management Techniques

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Name: Jill Dyché
Title: Partner
Company: Baseline Consulting Group

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Name: Chris Lawer
Title: Founder and CEO
Company: The OMC Group

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Name: Bill Brenlder
Title: Founder & President
Company: Brendler Associates, Inc.

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Name: James D. Lenskold
Title: President
Company: Lenskold Group

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Name: Donald F. Blumberg
Title: President, Chief Executive Officer
Company: D. F. Blumberg & Associates

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Name: Dr. Jon Anton
Title: Director of Benchmark Research
Company: Customer-Driven Quality Center,
Purdue University

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Name: Jeanette Hansen Slepian
Title: President
Company: BetterManagement.com

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Name: Arthur Middleton Hughes
Title: Vice President/Solutions Architect
Company: KnowledgeBase Marketing, Inc.

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Name: Paul K. Ward
Title: Consultant
Company: pkward.com

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Name: Benjamin Holtz
Title: Founder and CEO
Company: Green Beacon Solutions LLC

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Name: Ellen Reid Smith
Title: CEO
Company: Reid Smith & Associates Inc.

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Name: Richard F. Gerson
Title: President
Company: Gerson Goodson Inc.

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Name: Dr Ann Hylton
Title: Senior Knowledge Management & Knowledge Auditing Consultant
Company: KeKma Limited

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