| What is e-Business |
It's simply taking advantage of web and internet technology
to streamline, distribute and further enable your traditional
business processes and functions. While e-business can be complex
and costly to implement, most successful implementations have
seen a dramatic reduction in the cost per business transaction.
The Internet changes everything from the way businesses serve
their customers, to the way they work with suppliers and service
providers. Some businesses sell nothing over the Internet, but
are becoming e-businesses by using Internet technologies for
internal business purposes. |
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| Experts Corner |  Having spent the money to identify our online customers, how can we maximize that investment by knowing the best time to reach them?
David King, Fulcrum Analytics
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| Highlights |
 Q&A with Vivek Thomas, President, Maximizer Software
Vivek
Thomas joined Maximizer in
2002 and began serving as the CRM software provider's president on June
first of this year. He graciously agreed to an email interview with CRM2Day
about the current state of the CRM market and Maximizer's plans for the
future.
by
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Comergent delivers a complete range of powerful eBusiness software solutions for B2B, B2C, B2B2C and B2Everyone that improves the efficiency and effectiveness of the selling processes—from inquiry to cash—in 120 days or less.
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| Author: By Pivotal |
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Doc Type: White Paper
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Format: PDF |
Size: 153 kb |
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| Abstract: Financial services firms are coping with massive write-downs and high market volatility by belt-tightening, cutting both staff and budgets. But even in a time of uncertainty and contraction, smart financial firms can find opportunity and growth. The secret lies in the invaluable assets financial services firms already have: their customers.
Download this white paper to learn how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base, gain insight into new areas of opportunity, and do more with less, not only surviving, but thriving, in a time of market volatility and economic uncertainty.
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| Industry:
Finance | Telco | Retail | Utilities | Government | Healthcare |
| CRM Function:
CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention |
| CRM Methology:
CRM Strategy | CRM Implementation | |
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| Author: By Maximizer |
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Doc Type: White Paper
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Format: PDF |
Size: 245 kb |
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| Abstract: Companies with field or mobile staff need to take mobility seriously and integrate it into their corporate and IT infrastructure. In today’s mobile world, savvy companies value the significant advantage adopting a mobile strategy provides to its employees and its bottom line.
If your organization does not have a mobile strategy, employees who have grown up with cell phones and mobile devices will demand one -- or move on to companies that support mobile technology.
In this whitepaper from Maximizer, learn how a carefully considered mobile CRM strategy can help your company move to the head of the pack in business productivity, and employee and customer satisfaction. |
| Topics:
eCRM | Relationship Marketing | Knowledge Management | Business Intelligence | eBusiness | Web Services | Content Management | | Industry:
Finance | Telco | Retail | Utilities | Government | Healthcare |
| CRM Function:
CRM ROI | |
| CRM Methology:
CRM Strategy | CRM Implementation | |
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| Abstract: With ad budgets shrinking at most major companies, sales professionals have discovered ways to squeeze more qualified leads from each advertising dollar. At the same time, sales agents often wrestle with the challenge of managing new leads generated from online ads and direct marketing pitches. Today's most successful sales teams leverage the power of CRM systems to eliminate bottlenecks while closing sales cycles.
How CRM Helps You Market to Your Buyers documents five specific ways that smart marketing professionals leverage CRM applications to generate better leads while closing more sales. With case studies from two growing sales teams, the white paper illustrates how innovations in database technology lead to the kind of powerful customer service that generates revenue. |
| Topics:
eCRM | Sales Force Automation | eBusiness | | | Industry:
Finance | Retail | Utilities | Government | Healthcare |
| CRM Function:
CRM ROI | Customer Loyalty | Customer Profitability | Customer Retention |
| CRM Methology:
CRM Strategy | CRM Implementation | CRM Overviews | CRM Definition |
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| Author: By Richard Barrington |
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Doc Type: White Paper
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Format: HTML |
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| Author: By VendorGuru |
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Doc Type: White Paper
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Format: HTML |
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