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Genesys Telecommunications Laboratories, an Alcatel-Lucent company, released new UK research today that highlights a disconnect between the metrics monitored in the contact centre and the information required by the business at large.

CRM Directory - Company Profile About Customer Relationship Management (CRM) Today
ACT! Software

Address:
PO Box 72
City:
East Kew
State:
Victoria
ZIP:
3102
Country:Australia
Phone:
+61 3 9862 3300
Fax:
+61 3-9862-3311
Web Site:

Company Profile
ACT! is a contact management solution for individuals, small businesses and corporate workgroups. With over 4 million individual users and 12,000 corporate accounts, ACT! delivers high-quality, reliable, and easy-to-use software that assists salespeople and business professionals in better managing and building business relationships. ACT! provides fully integrated calendar, contact, and communications functionality, as well as sales tools and reporting capabilities to enable users to quickly and efficiently grow their business relationships and sell more. ACT! is suitable for anyone who manages contacts on a daily basis and whose success is derived from staying on top of their communications, appointments, to-do list, commitments and history with their customers.


Categories

Management Team
Craig Young, Managing Director
Christina Kortesis, Marketing Manager- Asia Pacific
Shawn Flegler, Business Development Manager


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