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Genesys Telecommunications Laboratories, an Alcatel-Lucent company, released new UK research today that highlights a disconnect between the metrics monitored in the contact centre and the information required by the business at large.

CRM Directory - Company Profile About Customer Relationship Management (CRM) Today
Amplitude Research

Address:
37000 Woodward Avenue, Suite 101
City:
Bloomfield Hills
State:
MI
ZIP:
48304
Country:United States of America
Phone:
+1 248-594-5588
Fax:
+1 248-594-5599
Web Site:

Company Profile
Amplitude Research® is an online research organization that provides its clients with high-quality survey research and statistical information through a broad range of proprietary technologies and experienced survey administration. The company’s research programs focus on employee and customer satisfaction surveys, and market research of the technology sector for its own industry reports, client projects, and other research organizations. Amplitude maintains its own technology panel of IT professionals and tech company executives.

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Management Team
Stephen Birnkrant, CEO


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