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Genesys Telecommunications Laboratories, an Alcatel-Lucent company, released new UK research today that highlights a disconnect between the metrics monitored in the contact centre and the information required by the business at large.

CRM Directory - Company Profile About Customer Relationship Management (CRM) Today
Albanese Consulting

Address:
319 E. Madison Suite 3E
City:
Springfield
State:
IL
ZIP:
62701
Country:United States of America
Phone:
866-239-3400
Fax:
217-522-0069
Web Site:

Company Profile
We focus on the implementation of our business software products as well as custom application development, including windows and web applications.


Categories

Management Team
Peter Albanese, President
Matthew Gvazdinskas, Director Of Sales
Joseph Shimkus, Director Of Web Services
Nathan Langellier, Director Of Application Services


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