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Governments face growing pressure to improve the customer experience for citizens accessing public services, according to a new Deloitte report titled One Size Fits Few: Using Customer Insight to Transform Government.

CRM Directory - Company Profile About Customer Relationship Management (CRM) Today
Bold Software

Address:
501 Colorado
City:
Santa Monica
State:
CA
ZIP:
90401
Country:United States of America
Phone:
+1 310-458-7311
Fax:
+1 310-458-7381
Web Site:

Company Profile
The ProCare eService Suite is a fully-integrated eCRM solution that can be delivered either as a hosted application service or as in-house software. The ProCare eService Suite provides companies with Web Self-Service tools that route, track and respond to high volumes of customer email and web form inquiries while allowing customer service representatives to provide real-time online assistance to these customers.


Categories

Management Team
R. Anthony Bell, President and CEO
Mark Tobler, VP Technology
Matt Beach , Director of Sales


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