Beyond Philosophy
| Address: | 212 Piccadilly
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| City: | London |
| ZIP: | W1J 9HG |
| Country: | United Kingdom |
| Phone: | 44 0-207-917-1717 |
| Fax: | 44 0-207-439-0262 |
| Web Site: | |
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| Company Profile |
Beyond Philosophyâ are the leading experts in the Customer Experience. We help you think through the ramifications of commoditising market places and the effect this has on your business. We show how Building Great Customer Experiences can provide you with competitive advantages and save costs. We help you understand the importance that emotions play in a Customer Experience. We suggest strategies and practical steps to unleash the formidable power of evoking positive emotions in your customers and how they can be used as a key differentiator.
Our new best selling book, Building Great Customer Experiences was launched worldwide in late 2002 and has been a phenomenal success. |
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Management Team
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Colin Shaw, Founding Partner
Jim Coley, Vice President, Training
Kevin Marsdon, Vice President, Implementations
David Ive, Partner, Finance and HR
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by Document Type
Governments face growing pressure to improve the customer experience for citizens accessing public services, according to a new Deloitte report titled One Size Fits Few: Using Customer Insight to Transform Government.
