Society Of Consumer Affair Professionals
| Address: | 675 North Washington Street, Suite 200 |
| City: | Alexandria |
| State: | Virginia |
| ZIP: | 22310 |
| Country: | United States of America |
| Phone: | (703) 519-3700 |
| Fax: | (703) 549-4886 |
| Web Site: | |
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| Company Profile |
SOCAP membership is composed of close to 3,000 corporate consumer affairs/customer service professionals, representing more than 1,500 companies. Most of these companies are listed in the Fortune/Forbes 1000.
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Management Team
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Lou Garcia, President and CEO
Lauren Basham , Senior Director of Member Services
Linda Watson, Office Manager
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by Document Type
Genesys Telecommunications Laboratories, an Alcatel-Lucent company, released new UK research today that highlights a disconnect between the metrics monitored in the contact centre and the information required by the business at large.
