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Governments face growing pressure to improve the customer experience for citizens accessing public services, according to a new Deloitte report titled One Size Fits Few: Using Customer Insight to Transform Government.

CRM Directory - Company Profile About Customer Relationship Management (CRM) Today
BenchmarkPortal, Inc

Address:
3201 Skyway Drive, Suite 104
City:
Santa Maria
State:
CA
ZIP:
93455
Country:United States of America
Phone:
+1 805-614-0123
Fax:
+1 805-614-0055
Web Site:

Company Profile
Through our reports, as well as our leading edge research, we aim to contribute to the continual improvement processes of individual customer call centers, and ultimately to improve the performance of this vital sector as a whole, worldwide.

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Management Team
Anita Rockwell, President
Dr. Jon Anton, Director of Research
Dave Machin, Chief Information Officer


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