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Genesys Telecommunications Laboratories, an Alcatel-Lucent company, released new UK research today that highlights a disconnect between the metrics monitored in the contact centre and the information required by the business at large.

CRM Directory - Company Profile About Customer Relationship Management (CRM) Today
CABC

Address:
11-13 The Broadway
City:
Newbury
State:
Berks
ZIP:
RG14 1AS
Country:United Kingdom
Phone:
+44-1635-570970
Fax:
+44-1635-570971
Web Site:

Company Profile
CABC have over 10 years experience of helping sales, marketing and customer service teams to be more organised and efficient using CRM software.

We are certified supplies for both the Maximizer and Microsoft CRM applications.

Based in the south of England our customers range from single users to large corporate clients with multi-country installations.

We have won manufacturers awards for our work with Maximizer in 1998, 2003 and 2004

We have a strong history of successful integration projects and are recognised for our teams technical expertise.

Please note we have a separate website for our Microsoft CRM business (www.mscrm-cabc.co.uk)

Highlighted Products / Services

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Management Team
Ian Wallace, Managing Director
Patrick Hedgeland, Non-Executive Director


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