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Genesys Telecommunications Laboratories, an Alcatel-Lucent company, released new UK research today that highlights a disconnect between the metrics monitored in the contact centre and the information required by the business at large.

CRM Directory - Company Profile About Customer Relationship Management (CRM) Today
InteractCRM

Address:
K-4 Laxmi indl Estate New Link Road Andheri (W)
City:
Mumbai
State:
Maharashtra
ZIP:
400053
Country:India
Phone:
+91 225-695-9190 (6 lines)
Fax:
+91 225-502-1850
Web Site:

Company Profile
We are a focused CRM Services Company. We specialize in CRM solution delivery, sales assistance, and post sales technical support including education services. We are a global competency center for CRM technologies. Our team has a combined 30+ years of experience in CRM Business Development initiatives and implementations, working with leading companies like Avaya, Lucent, Quintus, and Siebel. We have a unique understanding of the entire life cycle of a CRM initiative, from prospecting to closing the deal to actual production implementation. We have our presence in Mumbai, India & USA and have implemented projects in APAC, EMEA, CALA as well as USA

We implement Avaya’s CRM solutions at customer locations worldwide, and also provide post sale technical support.


Categories

Management Team
Snehal Patel, CEO
Samir Patel, Vice President - Operations
Kaushal Kamdar, Head Project Services
Geeta Sonavane, Sr. Consultant


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